Indesit Company Customer Care Service


Indesit Company SpA

Viale Aristide Merloni, 47
Fabriano (AN)
England, Cambridgeshire
Italy - 60044

Customer Support Phone Numbers

22030(Italy) 1 0
8800 333 3887(Russia) 1 0
1800 881 770(Malaysia) 6 4
+39 332 759 111(Italy) 1 0
+44 344 822 4224(United Kingdom) 3 0
+353 843 770 3572(Ireland) 3 1
+43 506 700 2111(Austria) 2 0
+32 22 633 333(Belgium) 1 0
+420 810 800 023(Czech Republic) 1 0
+45 35 158 010(Denmark) 1 1
+358 961 336 235(Finland) 1 0
+33 969 391 234(France) 1 0
+49 800 723 6739(Germany) 1 0
+30 213 088 6010(Greece) 2 0
+36 19 995 000(Hungary) 1 0
+31 765 306 400(Netherlands) 1 1
+47 81 530 028(Norway) 1 0
+48 801 332 211(Poland) 1 0
+351 707 203 204(Portugal) 1 0
+34 902 203 204(Spain) 1 0
+46 775 757 450(Sweden) 1 0
+41 840 845 845(Switzerland) 1 1
+90 444 5010(Turkey) 1 0
+61 397 680 888(Australia) 1 0
+64 93 777 523(New Zealand) 1 0
+852 28 980 044(Hong Kong) 1 0
+91 444 340 2345(India) 2 0
+63 26 433 456(Philippines) 3 1
+966 26 445 208(Saudi Arabia) 2 0
+27 115 533 700(South Africa) 2 0
+886 225 164 343(Taiwan) 1 0
+971 42 224 131(UAE) 2 0
+84 88 306 868(Vietnam) 1 0
United Kingdom
Morley Way, Peterborough, PE2 9JB

40-44 Mark Anthony Drive, Dandenong South, VIC 3175

New Zealand
604 Rosebank Road, Pt Chevalier, Auckland 1246

Nijverheidslaan 3/1, 1853 Strombeek-Bever, Belgique

Hong Kong
Wah Shing Centre 11/F 5 Fung Yip Street, Chaiwan

New №71, Old № 63, 3rd Sterling Road, Nungambakkam, Chennai - 600034

Lot 11B, Jalan 223, Section 51A, 46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia

103 Mercedez Ave., Barangay San Miguel, Pasig City, Philippines 1600

8, Eu Tong Sen Street, № 14-94, The Central, Singapore 059818

Saudi Arabia
P.O.Box 78, Jeddah 21411
South Africa
16 Pressburg Rd, Founders View North, Modderforntein, Johannesburg, South Africa

437 Sung Chiang Road, Taipei, Taiwan R O C

601 Pearl Building, Nasser Square, Deira, Dubai, United Arab Emirates

271/7 B An Duong Vuong Str. Ward 3, Dist 5, HCM City, Vietnam

Indesit Company Complaints & Reviews

Indesit / dryer water pump machine

Sep 26, 2019

I has use indensit dryer machine 2, 1/2 year but now I face the problem is, while I start the machine to dry up my clothes, machine start about 5minute it auto warning pls check water /filter. But when I take out the water tank, it is dry. And I have try more than 6times, same problem it...

Indesit Company / dishwasher

Sep 03, 2019

Do you have a service centre or you use some third party to repair dishwasher, I believe my dishwasher has some problem with ON - OFF switch which is not working properly. Our Model is IDL 500 We are in Lucknow- India Your quick reply to provide assistance will be highly appreciated...

Indesit Company / washing machine

Feb 13, 2019

Hi, the technical representative was sent to my home a month back to examine the washing machine and was supposed to follow up with repair, but has not returned until now. The faulty part was identified to be the drum as the washing machine wasn't spinning. The customer service line ha...

Indesit Company / dishwasher idl 50

Aug 12, 2018

I have had an indesit dishwasher idl50 and within 18 months I had to replace the front fascia where the plastic handle to open the dishwasher had cracked. Now less than 12 months later the same fault means that I now need to replace this fascia yet again! The dishwasher itself is working...

Indesit Company / gas stove - need repairs

Jul 22, 2018

I have bought the indesit cooking range, but while moving houses the tempered glass on the oven door was shattered. I want to replace it. Please let me know where I can go to get this done and how it can be replaced. I have bought the product 4 years back. I have been trying to get through on...

Indesit / gas hob

Aug 14, 2017

IndesitI want to bring your attention to an incident happened to me today after purchasing a product from carrefour deire, dubai. On saturday 12th august I brought a indesit gas hob for aed 1, 599 which was delivered on 14th at 9.45pm. The item delivered was a used and damaged unit. I will never...

Indesit / single oven

Jul 14, 2017

IndesitHi, I purchase 2 years ago one single oven from indecent. I try contact your company but no reply so I hope you can help me with my problem. The stickers on the oven gone after a couple of months. I need a replacement as soon as possible. I have young adults at home so can be dangerou...

Indesit / dishwasher

May 09, 2017

Good day I bought a indesit ls 12 dishwasher 2nd hand. But I can't seem to find a manual for this model. I have searched every on the internet for a manual. Due ti this one is so different from my previous one. So can you maybe asist me with a manual for this model. I will appresiate it if...

Indesit / washing machine less than three years old

May 02, 2017

I am writing with regard to an indesit washing machine, which is just short of 3 years old (out of the 2 year warranty). The bearings have just gone and basically the machine is knackered. I will never buy an indesit again. When purchasing it I was told that the machine had a 2 year...

Indesit / fridge shelf

Apr 12, 2017

Bought an indesit fridge as part of a new kitchen from homebase which was fitted in november 2015. On the evening of 12th march 2017 we heard a crash and found that the shelf in the fridge had collapsed, the shelf itself is intact but the sides are supported by plastic runners at the front...

Indesit / electric cooker with hobs i6evaw / the worst service

Mar 04, 2017

We are very very dissatisfied with your service. We bought a stove and oven (indesit i6evaw) from new zealand big brands online on 9 july 2017; on 15 february 2017 we found the hobs indicator light was not on but the hotplates were still working. So, I contacted big brands and they past...

Indesit / product can't use

Dec 13, 2016

IndesitHello customer service, I am one of your customer and I am using indesit cooking range and fridge in my house in dubai. Last year, dtd 01/07/2015, I bought a indesit hob from your uae dealer (geco) deira, and I took it back home (india) on my vacation four months back. Recently we started...

Indesit / engineer not coming out

Jul 29, 2016

I booked an appointment on the 26th july between 7:45-11:45. The man never turned up at my house even tho he said he had knocked the door at 3:58. I was waiting in all day for him to fix my tumble dryer I looked on my cameras that I have on my house and I did not see a man come to my house...

Indesit / safety and quality concern

Mar 21, 2016

I bought my tumble dryer from argo's last year, in january 2016 I received a letter from indesit stateing that there was a safety and quality concern and that I had to check on the internet if my tumble dryer was effected, s/n [protected] item number idc85k which had shown my dryer was one...

Indesit / replacement of a faulty cooker

Mar 06, 2016

Recently bought kitchen appliances and cooker is faulty. The deliver person came day before yesterday to fix refrigerator and replacement cooker not sent despite talking to several service men. Its been more than a week that I cant have fresh food and depending on market food. Very dishonest and poor services!!!

Indesit / indesit washing machine

Mar 05, 2016

I have had 2 indesit washing machines in 4 years, my first one the bearings went but I put that down to me moving house, then I brought another one about 2 years ago and the same thing has happened again, I am very disappointed and will not be purchasing indesit products again I do not...

Indesit / booking system

Dec 17, 2015

Conveniently my indesit washing machine failed two months after the warranty expired. I do have a 5 year warranty on parts through indesit. When I called to book a repair man the operators were pre-occupied with selling me plans. Plus it is a toll call and they make an effort to keep you...

Indesit / washing machine design fault

Dec 15, 2014

I have purchased indesit washing machine (iwb 6103 eu) from sri lankan duty free shop last year and kept under the packing till last month. When I started to use it worked fine for a month and suddenly stopped working. I immediately called the authorized dealer in sri lanka ie. Huntere & co...

Indesit Stove / after service complaint

Sep 04, 2014

I had bought tv, home theater, cooking electronic stove, washing machine & fridge on friday 29th sept. I was informed that I will receive all these item by sunday. However until monday nothing was delivered and I started calling customer care centre for every item and then started...

Indesit / engineers

Aug 15, 2014

IndesitI have peronnal insurance on my washing machine, indesit are there engineers, I reported the fault, was told they would come last friday, nos how, he phoned at 4.45 to say he hadnt come as he had been broke down, he would come on the saturday, no show, numerous phone calls later it wa...

Indesit / engineer

Aug 01, 2014

I arranged for a repair to be carried out by an indesit engineer two weeks ago. When he arrived he called to ask where he could park. I tried to explain that he was parked in the wrong street only to be told in a very abrupt way ' its no good giving me street names I'm not local...

Indesit Fridge Freezer / fridge faulty

Jul 26, 2014

Bought the fridge freezer in aug 2012, within 6 months the freezer and fridge was not working as it should, the fridge would freeze the food and then it would go warm and the food was no good to eat and ad to be thrown away. An engineer came and repaired the fault, within a couple of week...

Indesit / poor customer service

Jul 16, 2013

I purchased a fridge freezer 7 months ago from comet which has now gone bust so when it went faulty I contacted indesit who sent an enginerer out 1 week later, he advised there was nothing wrong just that I had to defrost it which I did, the problem was not resolved so another engineer wa...

Indesit Fridge Freezer / poor service and product

Jul 10, 2013

I purchased my frost free fridge freezer 11 months ago and had to wait 2 weeks for delivery and I found customer service with indesit very poor. When my appliance was just 10 months old it stopped working properly. The appliance would not cool and then after 2 days it would start working...

Indesit / late delivery of goods

May 29, 2013

I ordered, and paid for, an indesit fridge freezer on 18/04/2013, on a promised, and advertised 7 day delivery, I have had numerous email and telephone conversations with both companies about the delivery, and keep being informed that it is not in stock, the latest is that it is due in...

Indesit Complaints Department/domestic & General / uselessness

Mar 28, 2013

Today waited in for the washing machine repair engineer. Telephoned to check when he would arrive, had a very rude girl on the phone that told me he would get there when he gets there, which was most helpful. The engineer came at 1.45pm made a meal of changing the plug on the washing...

Indesit Washing Machine Moon Model / main prited circuit mother board

Feb 16, 2013

I purchased my indesit washing machine through kohinoor televideo pvt ltd. It is 19 months old and the electronic main printed circuit board found faulty. I have lodged an complaint on the same and got removed from my machine on 21st of jan' 2013. While removing the engineer has promissed...

Indesit / washing machine pwe91672w


I purchased my indesit washing machine through appliances online. It is 4 months old and the paddle (long plastic thing inside machine) has fallen off and another is loose. I have been told by customer service this will not be under warranty as something such as keys or coins have loosened...

Indesit / faulty


We purchased the new fridge freezer from comets, we have had it seven months and has started to break down, the cooler is faulty. I phoned up to make a complaint and the women informed me that the warranty is nearly out, would I like to buy an extended warranty £5 per month, I told...

Indesit Moon / should be recalled, not fit for purpose!


I bought the indesit moon less than two years ago. The mould is a serious problem. No matter what you do it's all over your clothes, lovely white bedding ruined! Indesit don't want to know, only offering money off a different model. Well, no way i'd ever get another machine from them! If...

Indesit Moon Washing Machine / mould in the washing


I purchased one of your indesit moons washing machines not even 2 years yet and from the begin I have been experiencing mould on all my clothes. Mould in the dispenser, mould sticking to the clothes when finish washed. This machine has ruined a lot of my clothes and right now I cannot...

Indesit Washer / don't buy


I have bought an indesit washer dryer. I bought the extended warranty. After 5 months it stopped working An engineer came out and didnt have the required part. He was unable to order it. On fighting their phone system, I was told they could give me no time frame for repair. Eventually...

Indesit / lose screw


IndesitI have been using indesit appliances since I have been living on my own from 1990. Before I purchase my last washer dryer, I had a problem with my previous washing machine which keeps cutting out. I contact indesit and was advised that i would be charged which worked out to be more than...

Indesit / refrigerator


IndesitSub:- compalaint regarding indisit freege 416 ltr model no tansfnf dhx (tk). D/sir As stated above we have purchased one no. Of refrigerator of indisit make from ur authorised dealer m/s samta electronics panipat (haryana) in india wide bill no. 3126 dt 11.06.09 amount 47500/- in the name...

Indesit / Hotpoint / damadge to clothing


on the 13th of nov 2008, after already having 2 engineers call to do repairs to my washing machine, the engineer did not put the parts back together properly, thus leaving a paddle inside the drum of the machine coming off damaging items of clothing and bedding to the value of £300...

Indesit / time it took to repair


It has just taken me eleven days to get my machine repaired by abn indesit engineer. I pay for cover of my appliance but could not use it for ten days and i had to get a relative to do my washing as no one in this day and age can live without a washing machine for eleven days with a...

Indesit WA 133 / not as good as it should be

I bought an Indesit washing machine many years ago which lasted me over ten years. I don't think Indesit are building them to last for very long any more! If you intend on buying a brand new washing machine every year then this one is just fine. I wouldn't recommend this washing...