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CB Attorneys and Lawyers Idea Village Complaints #22-41
Idea Village

Idea Village review: Uglu

R
Author of the review
6:33 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

After ordering by phone one small pack of Uglu from promotion on TV...I received by Postal service two boxes of these glu strips (they priced at 29.98 each on the order) The shipping/handling they billed at $23.96... A total of $83.92 on my Visa! I was grilled by this promotional sales tape to accept and then of course buy everything from more Uglu products, $50 free Walmart coupon, many kinds of magazines, free vacation, etc! Today I was appalled to receive this order with the price of $83.92! I had figured my bill would be a total of $15.oo at the most!

I called and complained and the only recourse they give me is to send it back at my expense and my VISA would be credited. I asked about sending it COD and they said it would be returned to me and I would still have to pay the full amount on my VISA. No help there!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Keywords:
accept appalled bill billed boxes buy called cod complained credited expense figured free vacation full amount glu strips grilled help magazines order ordering pay postal service price priced promotion promotional sales tape received recourse returned send sending shipping handling small pack total tv uglu uglu products visa walmart coupon
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