From the early nineties to late nineties California took current and back payments from my husbands check and forwarded them to Idaho. In 1998 he received refund checks because he was all caught up on his back support. He moved to Washington State and started getting notices from Idaho saying he still owed back support to the tune of over 14 thousand!. It took Idaho a year and a half to do an audit. Cally only took three months. Idaho's excuse was my husbands case wasn't the only one like it! So, I am currently looking for other Idaho victims. The FBI is involved in this because money crossed state lines. I did an audit using Idaho and Cally's records. Cally's records match my husbands pay stubs but consistently Idaho records have 'short comings'. I added up those 'short comings' and magically it added up to what they claim he owes, gee what a surprise.
The complaint has been investigated and resolved to the customer’s satisfaction.