After a lot of research on the mower (not Mowers Direct) I bought a Husqvarna from them which was delivered promptly. The mower got through half the lawn and then literally blew up leaving a hole in the side of the casing. Mowers Direct gave me the run around for 3 weeks (as my grass continued to grow). I finally gave up and went to Home Depot where I know they will replace a blown up lawn mower on the first mow. I'm out $350.00.
Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
A consumer site aimed at exposing unethical companies and business practices.
ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
You'll definitely get some directions on how customer service can best solve your problem.
Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.