Hotterreturn credit

have recently returned 2 pairs shoes that I ordered from you and shipped back on 4/2/18. The tracking number says it was picked up by agent. On 4/3/18 tracking number

420569019202390100765819758244

I have not seen any credit to my account for the returns and I was wondering when to expect it please.

I have sent numerous mails to [protected]@hotterusa.com and also [protected]@hotter.com I also sent a message from the website. I tried calling numerous times and no one answers the phone.

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