Hot Topicsales associate


Today I purchased a 21 Pilots lanyard from Hot Topic in Bakersfield, California and I was not welcomed and I was rudely disrespected my entire visit by a sales associate named Sarai. I told her that I had a rewards card for the store and she obnoxiously replied, "Should've told me earlier" like there was nothing she could do and she also yelled at me when I was told to sign the receipt because I paid using my debit card. The other sales associate also did not acknowledge my presence as I was standing there trying to pay for the lanyard for about 2-3 minutes and I was forced to go to Sarai instead.


  • Po
    pobarjenkins Dec 31, 2017
    This comment was posted by
    a verified customer
    Verified customer

    What type of resolution are you looking for?

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.