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Homethreads.com Homethreads sent me a TV stand that was "wood", and it was actually paper and MDF

Homethreads sent me a TV stand that was "wood", and it was actually paper and MDF. In order to return it, I need to send it back in its original packaging on my dime. It's not like I changed my mind, the product was $321, and worse than Ikea furniture; it was not "wood laminate". I'm going to be out $150 for return shipping and then a 10% restocking fee.

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Stacey Sp.
, US
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I was absolutely going to buy from homethreads until I looked up the reviews. So glad I did. First it states on the website that customer service is 5 star. On a scale of what? Because the flippant responses I see, it isn’t 5 out of 5. Satisfaction guaranteed also is obviously not a huge goal. So I am grateful I found the pages upon pages of reviews on Google that were less than flattering as well as the BBB. Saved me a major headache.

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R. Pouros
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Here's the thing.. I don't even want to click the 1-star. I ordered a couch on 11/6. Was notified that I'd receive it by 12/3 or rather that it would ship on 12/3. Called customer service 12/7 because I hadn't received any sort of update. It wasn't until I called that I received an e-mail telling me that my couch would be shipped on 1/19. Called today (1/20) because I still had not received any sort of update only to find out that It won't make it to the warehouse until 2/14. (Which is highly doubtful) First, you guys have to do better and be proactive about notifying customers about their orders. I guarantee it will minimize the amount of negative reviews. Second, Please do not give me the excuse about the ports being backed up and what not... I've ordered tons of things from overseas and they've mysteriously made it to me ON TIME in recent days. (one of the items being an entire VEHICLE.) Third, I paid you for a good. Therefore, I should be notified about the status of the goods that I purchased. SIMPLE as that. Fourth, the language on your website indicating, "ships in 3 weeks," is a bit deceptive. Indicating that items are in stock but they actually are not, is also deceptive. The disclaimers are SUPER vague. You're off to a rocky start Homethreads. I wouldn't be so frustrated if I hadn't paid so much money for my couch and had purchased the warranty on it. Considering I've waited this long, there had better not be a single thing wrong with the couch. I do not care about you not being responsible for the delivery. But do not expect your customers to be patient or to receive decent reviews for something that they waited to receive FOR MONTHS, only to find out that they have to pay to send it back and furthermore, wait for it to become "in stock" again. I'll consider a more positive review... when and IF I ever receive the $3K couch I ordered 3 months ago.

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Homethreads.com I had ordered a stainless steel bench on Homethreads.com

I had ordered a stainless steel bench on Homethreads.com. I never received a confimration email regarding my purchase (I later found the email in my spam folder). I reached out to customer service and they could not have been more helpful. Less than 5 days later the bench arrived and its been in our home ever since. I appreciate being able to pick up the phone and speak with an actual person who could assist me.

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D. Cronin
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Bought a dresser a few months ago from homethreads. It was the absolute worst customer service I've ever experienced. The item/box arrived damaged. The company would not help me package and ship the item back. I had to find a way to package and get the item to Fedex myself. Not only was this a huge hassle but the gentleman I was in contact with was completely unsympathetic and rude. I will never be purchasing from this company again.

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Homethreads.com Bought a dresser a few months ago from homethreads

Bought a dresser a few months ago from homethreads. It was the absolute worst customer service I've ever experienced. The item/box arrived damaged. The company would not help me package and ship the item back. I had to find a way to package and get the item to Fedex myself. Not only was this a huge hassle but the gentleman I was in contact with was completely unsympathetic and rude. I will never be purchasing from this company again.

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J. Daniel
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Regarding "HOME THREADS" I ordered 2 products totaling almost 400 on March 15th. I paid in full and it was apparently on back order until 6/22. I received one email checking if it was delivered. This was on 6/17. I contacted them. They told me it was on back order. Which was conflicting to the earlier email I received. I was told my order was back order until on 7/22. I waited this long so I gave them the benefit of the doubt. 7/22 came and went I did not here from them.. I Still did not have my products. I contacted them again. They said on back order until 8/13. Again I've waited this long so I contacted them by phone and 2 emails. Stating I still want the products.

I will let you know the outcome.

Thank you ***.

Is Homethreads.com legit?

Our verdict: Homethreads.com has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Homethreads.com's position as a benchmark of trust and quality within its industry. Users and clients of Homethreads.com can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Homethreads.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: Homethreads.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Homethreads.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Homethreads.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Homethreads.com website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Homethreads.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Homethreads.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up Homethreads.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Homethreads.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

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Homethreads.com worst company I have ever dealt with

worst company I have ever dealt with...told me the sofa and love seat were in stock. Only to find out they weren't. 6 months later they still showed in stock...even though I only got half my order (just the love seat)...sofa was delayed again. Tried to speak with a manager about it, but he wouldn't take to me...they just hung up on me. They then cancelled my sofa and told me that if I wanted to return the love seat there would be a 10% restocking fee and I would have to pay for the shipping. Which basically was the cost of the love seat. Will never do business with this company again.

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Homethreads.com HomeThread is a *** I Ordered a table from them for $799 after waiting for two months I never received my items I never received shipment when

HomeThread is a *** I Ordered a table from them for $799 after waiting for two months I never received my items I never received shipment when I asked about my order they canceled it sent me back $490charge me $195 return fee once I show them emails and proof that I never got my item they were not sent your money back ! This place is a *** and a *** they are linked to a Affirm loan to pay later both are working together to *** people out of there money please don't order anything from them are used Affrim loan ! You will loss your money and your items and end up paying them !

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Homethreads.com Do NOT order from this company!

Do NOT order from this company! I ordered furniture 2 months ago and still have not received my complete order that was supposed to be delivered in 7-10 days. When I try to get a refund, they refuse because they say my order is currently being processed! I asked them to pick up the pieces that were delivered, because it was a set and just refund my money, and they refused. Customer service is horrible... they start out polite, then get rude when you say you want a refund. $955 later and I do not have all of my office furniture. Save your money. I ended up buying pieces from a different company... they have all arrived!

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Homethreads.com I wish I would have seen these other one-star reviews before wasting my money with this terrible company!

I wish I would have seen these other one-star reviews before wasting my money with this terrible company! I ordered a pricey piece of furniture from them in May, but it still wasn't shipped out to me by mid-July so I reached out to Homethreads to cancel the order as I was headed out of town for several months. I received a confirmation from Homethreads that my order was cancelled, so I left town assured that this wouldn't be an issue and I would receive a refund. Homethreads sent the item to my home anyway and provided no refund. I was fined by my building and my super threw out the item as it was too large to be stored for months in our lobby. Homethreads did not work with me to make this right even though they admitted it was their mistake. They should be put out of business.

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jason78703
Austin, US
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Same! I wish I had read the reviews too. I'm now stuck in the Homethreads debacle 3-4 weeks after delivery date with only misinformation to lean on from their customer support team.

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Homethreads.com Ordered a table from home threads

Ordered a table from home threads. I was supposed to receive 2 packages.
I only received one. They claimed the other was delivered. The second package I was missing were the legs of the table. They would not accommodate me. They said it was delivered so they will put in a claim with the shipping company and after multiple follow ups I never heard an update. I then sent an email to customer service letting them know as a first time buyer they need to take care of their customers better. I now have a table top with no legs $500 later and there is nothing they can do about it. I never heard back with an update on the claim. I had to keep following up and they continued to tell me it was pending. I have worked in the service industry in the luxury sector for 20+ years and their customer service was unimpressive. Next time, take care of Your first time buyers. I will never shop homethreads again with my experience. I have my credit card company now disputing the charge! This is unacceptable!

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Homethreads.com Hopefully if you're reading this, you are wanting to ensure you're making a good choice

Hopefully if you're reading this, you are wanting to ensure you're making a good choice. Otherwise, you are like the rest of the crowd- disgruntled and dissatisfied.
My two large chairs, totaling $3000 we left in the rain by the deliverers (contracted by Homegoods). The chairs got wet and there is a black stain on one of them.

The chairs were delivered in the rain, left on my driveway with shrink wrap, boxed into a crate. This is NOT the type of service one would expect or pay so much money for.

I called the store and the representative was extremely nonchalant, and made it my business to contact the delivery company to resolve the issue. When I told him I wanted a refund, he told me that I would have to pay for the items to be delivered to them. Ultimately, I was told by *** that he would escalate the issue in regard to the delivery issue and stain. After having to follow up with him via email, today I am told that they won't do anything.

Admittedly, I could have purchased these from a store three hours away. With all the drama, and the subsequent stain, I should have. Do not waste your sanity and humanity with this company. You will be vexed!

ZERO star

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Homethreads.com Very unfortunate experience

Very unfortunate experience. I received a table cracked right down the middle that occured in the shipping. The table is 165 pounds. I was so excited about this table, so I was really sad that it was broken. They responded fast and (after I sent pictures) they spoke to the manufacturer. I absolutely wanted to replace it. I asked that the shipping be expedited (shipping issues are understandable - but I thought I would ask), that it be delivered whiteglove instead of drop off, and that I receive a discount for the issues. I was told "we will send you another table at "no extra charge." Everything else was a NO. They told me I could throw out the 165 pound table. Throw it out? I live in a city. This requires me to get in a car big enough to fit it and go to a landfill. Come to find out, I have to pay about $100 to dump it. They also told me they wouldn't pay for any trash costs. Massive headache with all the issues, and a resolution that satisfies THEM and not me. AND I'm paying in the end to get rid of it. What *** customer service. I guess you could say at least they gave me all the money back for the purchase? How nice of them. God, I'll keep my furniture purchases to brick and mortar companies that don't *** you in the end. Incredibly disappointed.

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Homethreads.com Here's the thing

Here's the thing.. I don't even want to click the 1-star. I ordered a couch on 11/6. Was notified that I'd receive it by 12/3 or rather that it would ship on 12/3. Called customer service 12/7 because I hadn't received any sort of update. It wasn't until I called that I received an e-mail telling me that my couch would be shipped on 1/19. Called today (1/20) because I still had not received any sort of update only to find out that It won't make it to the warehouse until 2/14. (Which is highly doubtful) First, you guys have to do better and be proactive about notifying customers about their orders. I guarantee it will minimize the amount of negative reviews. Second, Please do not give me the excuse about the ports being backed up and what not... I've ordered tons of things from overseas and they've mysteriously made it to me ON TIME in recent days. (one of the items being an entire VEHICLE.) Third, I paid you for a good. Therefore, I should be notified about the status of the goods that I purchased. SIMPLE as that. Fourth, the language on your website indicating, "ships in 3 weeks," is a bit deceptive. Indicating that items are in stock but they actually are not, is also deceptive. The disclaimers are SUPER vague. You're off to a rocky start Homethreads. I wouldn't be so frustrated if I hadn't paid so much money for my couch and had purchased the warranty on it. Considering I've waited this long, there had better not be a single thing wrong with the couch. I do not care about you not being responsible for the delivery. But do not expect your customers to be patient or to receive decent reviews for something that they waited to receive FOR MONTHS, only to find out that they have to pay to send it back and furthermore, wait for it to become "in stock" again. I'll consider a more positive review... when and IF I ever receive the $3K couch I ordered 3 months ago.

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Feva
, US
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Terrible experience! Just basic dropshipping, so brace yourself for a 3-month wait for your order to even get shipped, if you're lucky. And when you dare to complain about the delay, they dangle a tiny discount in front of you that never materializes. Ended up canceling my order after waiting forever.

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jason78703
Austin, US
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They are impossible. Their agents tell you conflicting information despite being weeks or months behind schedule in terms of shipping and delivery. If you order from them after reading this, then good luck LOL. Enjoy the terrible experience!

About Homethreads.com

Homethreads.com is an online retail platform that specializes in providing high-quality home goods to customers across the United States. With a focus on timeless designs, exquisite craftsmanship, and superior functionality, Homethreads.com offers a vast selection of products that cater to various home needs.

The platform boasts an easy-to-navigate website, which allows shoppers to quickly find what they are looking for through various search filters such as product type, color, material, and price range. From beddings to towels, kitchenwares to home decor, Homethreads.com's inventory is comprehensive and sophisticated. Whether you're shopping for a new home or looking to refresh your existing living space, Homethreads.com has something for everyone.

One of the distinct advantages of shopping at Homethreads.com is the product quality. The company sources its inventory from top-rated brands and manufacturers that have built a reputation for delivering superior-quality products. As a result, customers can be confident in the durability and longevity of the products they purchase from Homethreads.com.

Another significant advantage of shopping at Homethreads.com is the platform's commitment to customer satisfaction. The company has invested heavily in creating a customer-centric shopping experience that involves fast and reliable shipping, hassle-free returns, and responsive customer support.

Overall, Homethreads.com is an excellent choice for shoppers who want high-quality home goods and a seamless online shopping experience. With an extensive inventory and a customer-first approach, Homethreads.com is a reliable source for all your home needs.

Homethreads.com Customer Reviews Overview

Homethreads.com is an online retailer that provides high-quality bedding, bath, and home decor products. Our expert reviewers have thoroughly tested their products and have found them to be of superior quality, providing exceptional comfort and style to any room in the home.

One of the standout features of Homethreads.com is their wide selection of products. From sheets and duvet covers to shower curtains and towels, they offer something for everyone's personal style and preference. Customers can also choose from an array of colors and patterns, allowing them to customize their home's aesthetic.

Homethreads.com's products are made from high-quality materials that are designed to last, ensuring that customers receive long-lasting value. Additionally, their website is user-friendly, making it easy to navigate and find specific products.

Another positive point is their exceptional customer service. Homethreads.com's representatives are dedicated to providing customers with the best possible shopping experience by answering questions, providing product recommendations and troubleshooting any issues that arise.

Overall, Homethreads.com is an excellent choice for those in search of high-quality bedding, bath, and home decor. Their wide selection of products, exceptional quality, and outstanding customer service make them stand out in the online retail space.

Frequently asked questions (FAQ) about Homethreads.com products and services

What type of business entity is Homethreads.com?

Homethreads.com is a Limited Liability Company (LLC). A limited liability company is the US-specific form of a private limited company. It is a business structure that can combine the pass-through taxation of a partnership or sole proprietorship with the limited liability of a corporation.

What is current serving area of Homethreads.com?

Aventura, FL Bal Harbour, FL Bay Harbor Islands, FL Biscayne Park, FL Carl Fisher, FL.

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Homethreads.com phone number

+1 (561) 835-5999
+1 (561) 835-5999
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Homethreads.com website

www.homethreads.com

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Homethreads.com Category

Homethreads.com is related to the Home Decor and Furnishing category.

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