Menu
Holapick Customer Service Phone, Email, Contacts

Holapick
reviews and complaints

www.holapick.com
www.holapick.com

Learn how the rating is calculated

1.0 37 Reviews
Verified
The authenticity of the customer service contact information for Holapick has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Holapick complaints 37

ComplaintsBoard
J
9:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Holapick Order # [protected] holapick unreachable to return/exchange

Received my order on June 30.
Order # [protected]
attempted unsuccessfully to reach Holapick email as undeliverable with below information:

Need a larger size for Product title
WP-[protected] size 3x
WP-[protected] size 3x
Need to return
WP-[protected]/AWHF/[protected]

Please advise on how to return items and eligible free shipping as I already paid once for shipping.
Cindy Yard

Read full review of Holapick
Hide full review
ComplaintsBoard
R
2:18 pm EDT

Holapick Ladies tops

After ordering $80 worth of women's tops, I was told by a friend that Holapick is a scam. I tried calling them but my call wouldn't go thru. I then emailed them and they give me a verification code which when I entered it. It wouldn't accept it. I want a refund but can't seem to locate them. I will be making a complaint with the BBB as well. They took my money immediately on my credit card which I have deactivated but it was already posted in my bank. They will be disputing this charge. This ad was on Facebook and should be removed so other innocent people like myself don't get scammed by them.

Recia Foti

Read full review of Holapick
Hide full review
ComplaintsBoard
V
4:43 pm EDT

Holapick A refund and return

I had order from these peoples on 5/25/2020. I didn't get my order an till 6/8/2020 when I got my order everything in the bag was too small so I email them and the I contact bbb and made a report to them about what has happen then on 6/10/2020 I got a email from them tell me that I wasn't going to get a return labels to sent the stuff back to keep it and they would give me credit I email them back and told them I want my money back I don't want to keep something I can't use. I haven't got anything from them and all I want is my money back. This business has been doing this for years they have change there name over 5 times and they keep ripping peoples off. Some one need to put a stop to them.

Read full review of Holapick
View 0 more photos
Hide full review
ComplaintsBoard
H
1:49 pm EDT

Holapick Refund

Order placed in january and they took the money immediately; they shipped 3 items; one in february and two in march.

I repeatedly requested a cancellation/refund from them w/no success. Most of the correspondence is like form lettter emails, same exact expressions w/no addressing the particulars of the situation... Like it is being dispensed by a machine and not a real person who is reading the correspondence from me.

I wrote to the ceo of the company (postage $3.50) and have had no response. So far i've received this email "form" answer from a total of 11 different people.

They continue to say they cannot give me credit because the portal closed and would I take a voucher.

I repeatedly to each of these 11 people say that I do not want a voucher would they please issue a check. They seem not to know what a check is. Everything I write is ignored.

The amount of my order, which they got immediately, was $129.65. The three items shipped were $51.86 (don't know the shipping cost because there was no invoice in the package); so i'm asking for a refund of the remainder of the order $77.79, minus s&h.

Read full review of Holapick and 1 comment
Hide full review
1 comment
Add a comment
N
N
Natacha Albinus
, CA
Dec 09, 2020 12:08 am EST

Holapick - is not responding to a request from customs in China to fill out declaration. My order numbers are # [protected] - 4 Items
and # [protected] 2 Items Total return 6 items . Holapick will not accept the items when Fedex agent is calling for information . They are refusing to accept the parcel and refusing to Cooperate. Form letters are being sent to me from Holapick saying sorry your parcel has not arrived in China. It’s the 8 Dec Tue 2020 . The parcel arrived Fedex 30 Nov 2020. I am not sure what my rights are ? If they can refuse my return now. This is so horrible not being able to call them and speak with a customer service agent . They can’t speak English . They won’t call me . This is the worst experience. Holapick is not holding up to there end of the sale. The items don’t fit . They have me address to send. Items back which I had to pay. Now they are refusing to except the return. All I want is my money back. Can some one help me ? What should I do ? Natacha Is my name and my email is natachaalbinus@shaw.ca. I live in Calgary Alberta.

View 0 more photos
ComplaintsBoard
N
5:09 pm EDT

Holapick Clothing I purchased weeks ago has not arrived.

I tried to use holapick's customer service link. It will not accept my email address, given that I don't have an order number. I have tried to cancel the order, but it has to have an email address. Which it will not accept! After not being sent my order, I checked their reviews and realized they are crooks. I want my money back! If I had been smarter, I would never had ordered from the damn non-trustworthy chinese. Go get'em trump!

Read full review of Holapick and 1 comment
Hide full review
1 comment
Add a comment
H
H
Helene Rossman
WARMINSTER, US
Feb 17, 2021 1:04 pm EST

Helene Rossman hellodreams@msn.com
Two tops
[protected]
Jan. 19 2021
$51.43
675 E street Rd #1013
Warminster pa
18974

ComplaintsBoard
S
2:06 am EDT

Holapick My order hasn't been received..

On may 15 th I place an Order, they stated that it will shipped in about 10 to 15 business days 100% Secure Online Shopping and still no nothing has been received, I would like to request a refund back, Order Number.. [protected], Round Neck Cotton and Linen Long Casual Dress I have been making calls to this ph. Number [protected] but as well no answer... company Name HOLAPICK, City — Xian/Xianyang, Shaan I really Hope that I will get my Money Back payment Method PayPal
Thank You.. Ines Salas
email address.. [protected]@yahoo.com

Read full review of Holapick
Hide full review
ComplaintsBoard
C
4:35 pm EDT

Holapick Payment for full refund not received

I placed am order with Holapick on May 7, 2020. My credit card was charged on the same day. The next day I received an email stating that due to supplier delay because of the coronavirus my order had been cancelled. I would be issued a refund. I received a partial refund of $20.42 when the original order amount was $116.75. I am receiving numerous emails saying the same thing and the last one stated I had cancelled the order. Normally companies do not deduct the funds from the credit card until the order is shipped. I want the total of $116.75 for the full refund.

Read full review of Holapick
Hide full review
ComplaintsBoard
W
7:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Holapick Ordered 2 dresses and one top

The site said SunJoyTechnology and was an ad on the bottom of Facebook

When I submitted it to my surprise it said Holapick.com First clue something was fishy.

I looked them up and saw it was a scam .

I called my bank but they had already processed the money.

I assume I will never see the clothes or the money.

They sent me an email to choose a credit or a refund but it is a no reply email with no contact information to respond with my choice.

Someone needs to shut these crooks down and Facebook should not be allowing their ads on their site. They are quick to censor the truth though.

Wendy De Rycke
[protected]@gmail.com
[protected]

Read full review of Holapick
Hide full review
ComplaintsBoard
J
11:48 am EDT

Holapick Dresses

On January 19, 2020, I ordered Dresses (Order #[protected]): (1) Fashionable Loose Long Sleeved Maxi Dress, $24.66, (2) Cotton/Linen Contrast Color Casual Maxi Dress With Pockets $28.61 and (3) Sweet Heart Asymmetric Hem Plain Maxi Dress $20.16... and the total amount was $73.43, taken off my visa.
I have not received the dresses or a refund! I think I've been patient enough and have tried to contact with the windows they have and can't get through any complaints with them.

Read full review of Holapick
Update by Joni Smith
May 07, 2020 11:55 am EDT

I'm sick of going over the same thing, trying to contact someone thru this nonsense, it's the principle behind the B.S, from one window to the next, realizing now, it's all a hoax, so now, I'll take this a bit further. I don't know why I'm wasting my time typing this.

Hide full review
ComplaintsBoard
L
11:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Holapick Order 85920041058

I placed an order a few days ago on 4-10-20. I was charged $160.77 for these items. However, I deciced to cancel this order just a few hours later. I've sent multiple messages through your contact into and I want this entire order cancelled and a full refund issued immediately.
I tried to cancel my order from the website but it kept having issues and said it was only refunding $30 instead of the full $160.77.

I don't want these items shipped. Please cancel immediately, refund my account and respond to me via email at [protected]@yahoo.com

Read full review of Holapick
Hide full review
ComplaintsBoard
L
12:14 pm EDT

Holapick Order [protected]

I placed an order for three items in the amount of $72.36 I have not received any thing as of yet please send my order or refund my

Lee Garner
200 Park Ave. 731
Calumet City; IL 60409

[protected]

Read full review of Holapick
View 0 more photos
Hide full review
ComplaintsBoard
J
3:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Holapick Trying to return products and have been told u will get back to me in a couple of days...

Tried to call, sent several e mails as to how to return items and keep being told u will get back to me in 2/3 days! This is the 4th week i've tried and still
Have not heard from you! What does and old lady do now? My order # is [protected]... Date: 8-o1-2020. Please contact me... By phone [protected]. Thank you for your time and effort. The clothes received were of very poor quality compared to the pictures in the add; as an elderly consumer who depends on on line purchases these were of the weakest of all products ever bought. Trying to reach the company after their holiday has been more than frustrating with always saying they will get back to me in 2/3 days and never do. I feel this is a scam on the public and should be addressed as such. On a limited budget this kind of lack of concern limits my ever getting any sort of refund which is desperately needed. Thank you for your concern. Judith nicoll

Read full review of Holapick
Hide full review
ComplaintsBoard
G
9:13 am EST

Holapick Comment retourner ma commande holapick

Bonjour,
je désire vous retourner 2 gilets de ma commande et me faire rembourser car il ne correspondent pas à mes attentes. comment dois-je procéder
pouvez vous me donner un bon de retour pré payé.
Commander: [protected] Date: 01/12/2020 22:56
1 Pull rayé de cardigan colorblock pour femmes et 1 Cute V Neck Pure Colour Hollow Out Sweater.
Dans l'attente,
Cordialement.
M.GUYOT

Read full review of Holapick
Hide full review
ComplaintsBoard
A
7:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Holapick Clothing

Dear Compaints Board, I have tried repeatedly to get them to stop advertising on my computer to no avail. Just recently found out that they are not based in the United States. To me, their products are of poor quality. I would not purchase any of this clothing. Thank you. This is about Holapick.com website. I have never seen anyone around where I live in the United States wear anything like this. As a consumer I know better. If at all possible can you contact them and ask them to stop advertising on my computer? Thanks again.

Read full review of Holapick
Hide full review
ComplaintsBoard
A
1:39 am EST

Holapick Women’s clothing

Please cancel order#[protected]. I placed this order for totally wrong sizes as the clothing was not for myself. Please respond immediately so this can be corrected. My daughter does like the dresses and will reorder with correct sizes. I am sorry for my mistake but hope you will immediately cancel this order and email me the cancellation number at [protected]@aol.com.
Thank you
Alee Calvert

Read full review of Holapick
Hide full review
ComplaintsBoard
P
9:27 am EDT

Holapick False advertising, poor products, scam, no refund

This is a fraudulent company. I ordered a large order (us$ 1, 000+) in november 2018 and received no confirmation of the order. Once I chased for several days they acknowledged receipt of the order and payment and said the items would be shipped shortly and I could track them via an app which I was able to download and track. It took until early january 2019 for the items to arrive. They were appalling quality; sizes too small/too big, holes in the items, threads hanging out of every seam, nothing remotely like the pictures. I asked to return the full order and obtain a full refund, I had taken photos of every item and all the defects and sent these to halapick so they could not avoid the fact that the quality was extremely poor. They agreed to the refund, provided I paid for the return shipping or they offered to have me keep the items and they would give me a free us$ 100/- vouchure (I of course chose to return the items at my cost and request a full refund). They insisted on a parcel post shipment, would not accept couriers, or any form of expedited return shipment. I have tracked the shipment and it has been delivered but holapick now refuse to respond to my messages and of course there is no refund. I have no way of reaching them. Therefore I have told them that I will make it my mission to ensure no one falls foul of their fraudenlent methods by writing scathing reviews everywhere possible. I am strating here and will continue. Be warned, do not order through this so called company. I never ever fall for scams or fraud and am normally both extremely careful and cautious, but unfortunately in this case I made a very costly error. I am hoping that no one else does the same.

Read full review of Holapick and 5 comments
Hide full review
5 comments
Add a comment
L
L
Lisa Wheel
, US
Apr 11, 2020 11:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Wish I had seen this:( I placed an order a few days ago for $160 and afterwards so there was no email confirmation of my order. I started looking into how to contact them to cancel my order. Keep sending messages to no avail. The charge went through. And now I'm seeing many negative reviews. Did you ever get a refund? I'm hoping since I canceled it the following day I might get them to refund me but I can't get anyone to answer or respond to me. so frustrating

N
N
neyse58
, US
Jan 14, 2020 9:14 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Sorry Pam Hodges...looks like the phone number did not display. The link still works at this time, try it

N
N
neyse58
, US
Jan 14, 2020 9:13 pm EST
Verified customer This comment was posted by a verified customer. Learn more

To Pam Hodges...I too got the same scam although mine was for much less money than yours. However, I feel the same way. I found a phone number tonight: Holapick complaints and reviews. Contact information. Phone number: +[protected]. Submit your complaint or r...

The link is: https://www.complaintsboard.com/holapick-b131342

I'm at work so I can't call right now. I'm also not sure if this is really their phone number.

Good luck!

P
P
Poco Dot
, US
Jan 12, 2020 1:45 am EST

These days we hear lots of scammers all from China, not just online shopping, but in the field of science, medicine, and technology, etc. You name it, from merchandise to military secret, if they could steal it, they would. Isn’t it the dire consequence of the West, the government, social media, big companies, etc. — MBA, Pay Pal, Facebook to name the least, pocketing the Communists’ money and so turning a blind eye?

M
M
Mary Armstrong
, US
Sep 02, 2019 4:57 pm EDT

I appreciate your review. I will not even consider ordering anything from this company or any company like this one.
I find that if they don't have an address or phone number and will only take email, this is usually the sign of an illegitimate organization. I feel that the U.S. is responsible for allowing all these foreign entities to operate within our borders. Especially when the consumer affairs department seem to have their hands tied and can't seem to do anything about it.

ComplaintsBoard
N
4:30 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

To whom it may concern, I have recently bought few items from the website: https://www.holapick.com/ This website which seems to have many duplicates with different names (e.g: berrylook, etc) is an unreliable website to buy comodities from. The delivery takes very very long and it is not guaranteed. The costumer service is horrible and refuses to provide...

Read full review of Holapick and 12 comments

Overview of Holapick complaint handling

Holapick reviews first appeared on Complaints Board on Dec 18, 2018. The latest review Never received my order was posted on Apr 16, 2022. Holapick has an average consumer rating of 1 stars from 37 reviews. Holapick has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Holapick contacts

  2. Holapick phone numbers
    +86 298 958 9845
    +86 298 958 9845
    Click up if you have successfully reached Holapick by calling +86 298 958 9845 phone number 11 11 users reported that they have successfully reached Holapick by calling +86 298 958 9845 phone number Click up if you have UNsuccessfully reached Holapick by calling +86 298 958 9845 phone number 6 6 users reported that they have UNsuccessfully reached Holapick by calling +86 298 958 9845 phone number
  3. Holapick emails
  4. Holapick headquarters
    Unit 1402B, 14/F, The Belgian Bank Building, Nos. 721-725 Nathan Road, Mongkok, Kowloon, Hong Kong
  5. Holapick social media
Holapick Category
Holapick is related to the Online Shopping category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.