Latest Reviews and Complaints
Holafly - Esim
I had purchased a 15day internet esim for mainland China on 31 of august for €46,90. It stated that i could install and use it on arrival in china later. I arrived today in China but my secondary Holafly connection had gone. There was now way i could get it installed. I had to proceed and purchase a physical eSim unfortunately. I paid it via mastercard. My name is Stijn de Bont. Email: [protected]@hotmail.com. Order number is in attachment
Claimed loss: €46,9
Desired outcome: Refund
Confidential Information Hidden: This section contains confidential information visible to verified Holafly representatives only. If you are affiliated with Holafly, please claim your business to access these details.
Holafly - Seamless connectivity with Holafly eSIM
I recently used Holafly's eSIM service for my trip to Japan and it was a game-changer. The setup was straightforward, and I was connected as soon as I landed. No more hunting for local SIM cards or facing unexpected roaming charges. The connection was reliable, which was crucial for navigating the streets of Tokyo and staying in touch with family. The only hiccup was a brief period of slow speeds, but it resolved quickly. Overall, a solid choice for travelers.
Holafly Reviews and Complaints
Holafly’s earns a 2.5-star rating from 1 reviews and 1 complaints, showing that the majority of international travelers are somewhat satisfied with connectivity services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
However, if you have something to share with the others, you can write a complaint or review
About Holafly
Overview of Holafly complaint handling
-
Holafly Contacts
-
Holafly phone numbers+1 (661) 384-8482+1 (661) 384-8482Click up if you have successfully reached Holafly by calling +1 (661) 384-8482 phone number 0 0 users reported that they have successfully reached Holafly by calling +1 (661) 384-8482 phone number Click down if you have unsuccessfully reached Holafly by calling +1 (661) 384-8482 phone number 0 0 users reported that they have UNsuccessfully reached Holafly by calling +1 (661) 384-8482 phone numberWhatsApp Support
-
Holafly emailshelp@holafly.com100%Confidence score: 100%Customer Support
-
Holafly addressDublin, Ireland
-
Holafly social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 28, 2025
Most discussed Holafly complaints
EsimRecent comments about Holafly company
Esim
One Love Travel Club
2 reviews
Emergency Assistance Plus
11 reviews
HolidayLettings UK
11 reviews
Luxury Retreats International
2 reviews
TravelMerry
12 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
It’s frustrating to purchase an eSIM expecting it to work upon arrival, only to find it missing and unusable. Since you had to purchase another eSIM, Holafly should definitely address this issue and offer you a refund. Make sure to contact their customer support directly with your order number and explain the situation in detail. Hopefully, they will respond quickly and issue the refund for the service that didn’t work as promised.