Hinge / Match Group review: Charged $99.99 — account permanently banned without explanation, refund refused

On July 1, 2025, I paid $99.99 for a Hinge subscription. Shortly after, my account ([protected]@nate.com) was permanently banned without any explanation or evidence.

I appealed multiple times, but Hinge/Match Group only sent template replies saying “you violated our Terms” without giving any proof. They refused to provide details or issue a refund.

I have already filed complaints with the CFPB (ID: [protected]), FTC, BBB, and the Attorneys General of Texas, New York, and California. Still, the company ignores me.

This is not only about $99.99 — it is about transparency and consumer rights. Match Group promotes values like authenticity and empathy, but in practice they take consumers’ money and then silence them without accountability.