Hilton Grand Vacations Clubbilling/refund

A Jan 22, 2019
This review was posted by
a verified customer
Verified customer

December 22 2018. I purchased a timeshare preview vacation. Trip cost $118 for 4 days 3 nights. I paid and extra $125 for a lock on room. Got down to stay and they told me I did not pay for add on lock room. I paid extra for holiday fee. I stay was 1 King bed and a pullout bed. Showed my receipt and email confirmations but they said "oh we see but we don't have any other rooms available."

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