Menu
CB Travel and Vacations Hilton Grand Vacations Club 6355 Metrowest Blvd, Orlando, FL, 32835, US
Hilton Grand Vacations Club company logo
Hilton Grand Vacations Club
reviews & complaints
Hilton Grand Vacations Club company logo

Hilton Grand Vacations Club

6355 Metrowest Blvd, Orlando, FL, 32835, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
R
4:01 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hilton Grand Vacations Club - Time share or there of what is perceived to be a time share

I purchased a time share to thought it was at the time of the sale but it appears it is not always available and the fees just keep getting more expensive every year. I tried to sell product back but we were not given the proper resale value, it was nothing. Very disappointed do not recommend anyone purchase this product.
This product was purchased July of 2015 and we have not been able to use the other sites for the fact that they are always booked and automatically you have to convert to RCI points and that hasn't worked out well either.
Disappointed.

Desired outcome: be able to sell back at a fair value to totally cancel our contract

Read full review of Hilton Grand Vacations Club
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.