HiFi Corppurchased item not delivered

D Dec 09, 2019

Good day,

My order number is [protected], i have lodged a complaint and have not received any response. i sit for hours on the customer care line with no response. i have been told many a times that my issue will be escalated by there has been no movement.

I have lodged my issue online, tried to contact the JDG care line, and have even posted on Hello Peter about this disgusting service i am getting.

This is absolutely unacceptable. I placed an order on the 29th November 2019 and lodged a complaint on 6 December 2019 and still no contact or feedback from anyone.

I have also contacted the call centre and once again been told that they will escalate and someone will contact me.

this matter needs to be resolved immediately.

Please can someone get back to me before end of business on Tuesday 10 December 2019 with a resolution or i will revert to extreme measurements of ensuring that i get my item.

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