HealthMonthly complaints 3
Keywordssupplements company order refund based emails jersey manager scammed sent arrive items looked at service world arrived delivery emailed order cost order numbers
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Never received the last 2 items I ordered.
Ordered 2 supplements on the 23 November 2020 at 7:25 and 6:15 PM and they never arrived. Order numbers: 2176547 and 2176544. Ive emailed them quite a few times since but no reply. First order cost £23.32 sterling and second order cost £9.22 sterling. I had ordered supplements from them before and delivery was always slow but this time they never arrived. I would like a refund.
Desired outcome: Refund.
Order number 2166819
I ordered these supplements on 26 September. I was told that the order should arrive by 6 Nov. It is now 13 Nov and they still haven't arrived. This is unacceptable. I have emailed the company on a number of occasions all the replies I get say it's on its way. This is disgraceful service and should not take this long. I am very upset. I have asked for a refund and they will not refund me because they say it's on its way. I have order items from all over the world and nothing has taken this this long. This company needs to be looked at.
I was scammed out of £17.55 by a company based in Jersey called HealthMonthly after I placed an order for supplements that they never sent me. They ignore all emails and refuse to allow me to speak to their Manager. They are even claiming that they cannot find me on their system. However, I have evidence from my bank that they have taken the money from my account. They have simply scammed me or ripped me off. They must be doing this to a minority of other customers as well as one customer in Italy never received his vitamin supplements from them according to Trustpilot reviews (look on internet).
SAFETY NOTICE: ComplaintsBoard has analyzed HealthMonthly and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%.
We found clear and detailed contact information for HealthMonthly. The company provides a physical address, 2 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for healthmonthly.co.uk can be seen as a positive aspect for HealthMonthly as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of HealthMonthly's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Healthmonthly.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows HealthMonthly website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Healthmonthly.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- While HealthMonthly has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 3 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Healthmonthly.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The healthmonthly.co.uk may offer a niche product or service that is only of interest to a smaller audience.
- HealthMonthly protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.