Haven Holidays review: Accommodation at devon cliffs holiday park

Booking ref: [protected]

Accommodation: Apple Grove 55

We stayed at the Devon Cliffs holiday park this weekend for my sons Birthday.

Initially we arrived in the rain and tried to park our car to unpack but the surface next to the caravan wasn't suitable and as a result we skidded and my son fell over and was completely soaked through. Other vans had a patio, paving stones( or a Rock for no parking)

Then when we entered the caravan there was a big leek on the floor - we later discovered it was from the fridge which had been turned off and had leaked. (pics attached) We cleaned it up and asked to move caravans but were declined. Our payment to select a caravan was to be refunded and today has been.

The heater didn't work and my husband reported it however the very nice maintenance man didn't have a part for repairing it for us.

The children's room (twin) had a wet carpet? (no picture) and stains on the bedding. (pics attached)

We enjoyed the activities but after spending a lot of time on the pottery when returning on the last day the children's pieces hadn't been fired for collection? A lovely lady offered to post them this week but the children were very disappointed.

I look forward to your reply

Kind regards

Rachel

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