Hatsan USA review: Getting a question answered; or any type of response.

I contacted Hatsan USA (or tried to) concerning the possibility of putting (actual) sights on one of their models that I WAS CONSIDERING buying. To know what it would take requires a CONVERSATION. This was after visiting the Hatsun USA web-site and NOT being able to even find a simple part. A search of "sights", or "front and rear sights" yields NOTHING - Unless you wish to peruse 30-pages of parts that is presented in response to the search criteria. After my FIFTH call to them in the past half-hour, I guess that is not happening...
I did leave my name and number in response to all their recorded BS. Now, they may call back, not that it will do them any good. They will not reach me - I DON'T HAVE A PHONE. I have the internet have to be sitting in front of a computer. If they don't wish to speak to a (former potential) customer, I guess they won't have to. Them calling back to leave a message does not a conversation make. I did leave them one other message during the course of my NUMEROUS calls in which they 'were unable to find a customer rep' in the course of half-an-hour of repeat calls (that GET HUNG-UP ON). Their recording even 'drops-out' while on perpetual hold, but then I'd heard it so many times, I already knew it by heart. Oh yea, that 'one' other message - had to let them know what a good job they are doing at losing customers; glad I never was one. But, I don't feel bad about it at all - just look at all the other complaints they have had here. Funny how they find the time to respond with some excuse of another. Too busy doing that to answer a phone I suppose.