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Beckett Collectibles Customer Service Phone, Email, Contacts

Beckett Collectibles
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Beckett Collectibles Complaints 5

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2:46 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been using the online price guide for a few years now, since it is easier and more convenient to look up prices (even though often the prices are no longer accurate - at least it helps with identifying the cards). But now, they suddenly have a limit on the number of searches I can do per month. This is compounded by the fact that they have changed...

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8:13 am EDT

Beckett Collectibles Card grading

I have sent two orders in one package. Both the same service level. One containing 12 cards and the other containing 1 card that I forgot to add after printing the first submission. I contacted customer service to ship them back together instead of me paying shipping two times. They said they deducted tye shipping and will ship them back together. Neither partial refund of shipping or the orders being shipped together have been done. I have proof that I attached in this complaint that I was confirmed the shipping of both orders back together and when I addresses the issue to sutomwr service again they replied with 'yeah they are two different orders'. Then why did I message customer service 4 times to het confirmation? The service is also waaay past its turnaround time. Currently the the other order has reached triple the time. Also when I contacted on why it was late they replied with that because of the mint some thing event. That has nothing to do with the turnaround time advertised.

Desired outcome: Refund on the second shipping cost. Fast shipping because the person who gave me the card to grade for him is now accusing me of stealing it.

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5:15 am EDT

Beckett Collectibles Beckett grading

I mailed in four cards to Beckett grading, after complaining twice after 12 months and paying a extra 40 dollars got them back. Three out of four graded and my Mike Trout 175 rookie card returned with a slip of paper ungraded saying, questionable authenticity, I have zero Idea what they mean by this, I pulled this out of a 12 card sealed Topps pack in 2012. How in the world is this questionable. They afraid to make a decision on a valid card worth a few dollars. This is unacceptable, a year and come of with this [censored]. I am not done with this matter. Dave Horton

Desired outcome: Have someone grade this card knowing it came direct from a sealed pack from the Topps MFG. How in the hell is that questionable? Scanner had some blue marker on glass, Can scan better pic.

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Is Beckett Collectibles Legit?

Beckett Collectibles earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Beckett Collectibles to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Beckett Collectibles is known for their high standards and safety. If you're thinking about dealing with Beckett Collectibles, it's wise to check how they handle complaints.

We found clear and detailed contact information for Beckett Collectibles. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Beckett Collectibles has registered the domain name for beckett.com for more than one year, which may indicate stability and longevity.

Beckett.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Beckett.com you are considering visiting, which is associated with Beckett Collectibles, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Beckett Collectibles website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Beckett Collectibles. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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8:19 am EST

Beckett Collectibles Where are my cards?

Ordered several cards from 1970-71 north stars postcards collection at the beginning of November.
Looks like they sent the cards on the slowest boat on earth. Because I can't explain it otherwise.
Once (or even if) they arrive I will cancel my membership I bought by stupidity.
And I wouldn't even complain if their customer service participated, but they didn't care. Not sure if I can call them scammers, as I already ordered from them before and it was ok. Relatively. There were always issues, but not that serious...

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5:43 am EDT

Beckett Collectibles So sad to see a brand name, that ripping people off like this

I signed up on december 29, 2011 for a one-month subscription. I was never sent any e-mail notifying me that my account would auto-renew. I just noticed a credit card charge today and realized I had been charged for 7 additional months! What a joke and so sad to see a brand name, that I thought I could trust, ripping people off like this!

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Cheryl Pula
US
Jun 18, 2023 7:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I spent over 250.00 to grade my Tom Brady card (best card in my collection) . I received subgrades of two 8.5 scores , one 9 and one 9.5! Now please tell me how my final grade score is a 8.5? [protected]

Submission 7123742

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Neikler
US
Feb 16, 2011 6:58 pm EST

The site was just upgraded from a beta version. It looks good but is practically unusable compared to the earlier version. Also, contacting customer service and getting help or even an answer to a question is a total waste of your time.

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bayfire66
tulalip, US
Mar 21, 2012 10:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Beckett customer service is horrible. I called them today about 2 cards i sent in to be graded and got the run around and the lady on the other end was very rude with me. I will never send cards into them ever again. I will go to PSA for my card grading needs

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Card Hound
Jacksonville, US
Mar 19, 2011 5:06 am EDT

When is Beckett going to get a clue. Their website is somewhere between very poor and horrible. I could give them a list of over 100 things that need fixing...but their nose is so far up in the clouds that they think everything is perfect. What arrogance!

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bartman1156
US
Feb 23, 2011 2:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

The only thing that is better on the new Beckett site is the speed. They delete every post in their help forums that is the slighest bit negative.

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Overview of Beckett Collectibles complaint handling

Beckett Collectibles reviews first appeared on Complaints Board on Aug 3, 2012. The latest review Online price guide was posted on Aug 24, 2024. Beckett Collectibles has an average consumer rating of 1 stars from 5 reviews. Beckett Collectibles has resolved 0 complaints.
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  1. Beckett Collectibles Contacts

  2. Beckett Collectibles phone numbers
    855 777 2325
    855 777 2325
    Click up if you have successfully reached Beckett Collectibles by calling 855 777 2325 phone number 0 0 users reported that they have successfully reached Beckett Collectibles by calling 855 777 2325 phone number Click down if you have unsuccessfully reached Beckett Collectibles by calling 855 777 2325 phone number 0 0 users reported that they have UNsuccessfully reached Beckett Collectibles by calling 855 777 2325 phone number
  3. Beckett Collectibles emails
  4. Beckett Collectibles address
    4635 McEewen Rd, Dallas, Texas, 75244, United States
  5. Beckett Collectibles social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 31, 2024
Beckett Collectibles Category
Beckett Collectibles is ranked 4 among 64 companies in the Hobbies and Leisure category

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