DO NOT GO TO THIS MAN IF YOU WANT AN ACCURATE RETURN FOR YOUR GOLD!
Recently visited this man in his store with bars everywhere and it makes you feel like you are in a pawn shop-actually I believe it is a pawn shop. You sit down and instantly he starts touching your items and simply asks you how much you want without weighing anything. The people you will find in the waiting room are your typical pawn shop goers, selling jewellery for perhaps their next fix?
His ads do not portray what really goes on there, he is rude, refuses to weigh the gold and lies about how many carats your gold is! I had 14 and 18, he told me I only had 10 but when I corrected him he offered me more money.
Harold started off by offering me $150 and then I left with over 4 times that amount because I simply refused what he was offering (I was negotiating prices with him before realizing I was being haggled for my gold which is NOT what I wanted or expected from his ads). I expected him to weigh it and tell me what it was worth--he will not tell you how much he offers per gram of gold!
It bothers me that I do not know how much my gold was actually worth or how much it weighed! I realized after I left that I should have sold my gold to money mart where a person actually weighs the gold in front of you and determines 10, 18, 14k etc.
I was simply foolish to have gone in the first place-I probably would have gotten a FEW hundred more at a place where they are honest with the consumer.
All in all, not a pleasant experience and definitely not at all what I expected.
I would never recommend anyone to go here unless they like pawn shops and all that happens at those places.
The complaint has been investigated and resolved to the customer’s satisfaction.