Menu
Habitat For Humanity International
Habitat For Humanity International Customer Service Phone, Email, Contacts

Habitat For Humanity International
reviews & complaints

www.habitat.org
www.habitat.org

Learn how the rating is calculated

1.4 19 Reviews

Habitat For Humanity International Complaints Summary

2 Resolved
17 Unresolved
Our verdict: With Habitat For Humanity International's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Habitat For Humanity International has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Habitat For Humanity International. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Habitat For Humanity International reviews & complaints 19

Sort by:

Newest Habitat For Humanity International reviews & complaints

ComplaintsBoard
J
6:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Habitat For Humanity International Developer Contract - Breach of Contract

On August 19, 2022 Habitat of Humanity Conyers/Rockdale, Inc. entered into a Development Agreement with Family Community Housing Association, Inc (FCHA) also a nonprofit organization as the Developer to manage the planning, financing and the development of three single family homes. With 70% of the agreement completed, the new board of directors refused to sign the draw forms for reimbursement of funds expenses and a portion of the development fees. The new board president is Muddessar Ahmad.

The new incoming president and board members have managed to have nearly the entire previous board members resign and trying to find an illegitimate reason to get out of the contract development and the administration agreement that they entered into because the new president was installed.

FCHA has financed the clearing of the subject properties and has incurred actual expenses of more than $60,000.

Desired outcome: FCHA want to recover all expenses paid and 70% of the developer fees.

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
Q
1:18 am EDT

Habitat For Humanity International Sold part of order

Manager yelling in the phone. Stated I had until 12:00pm mandated at work until 11:30 am. She refuse to give any more time. I got to the store before 12: 00 She still resold part of my order and refuse me help with loading. They would not refund my money. I need a refund for the items. The person responsible is an employee name Kayla at the Flint store.

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
C
3:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Habitat For Humanity International Manager Shannon show very poor customer skill / Latino discriminations

On Friday the 22 of July I when to the store of Habitab on 819 N 10 street to check for a glass window I look at one 35/35 but the price seems to be to higher for a used window at $75.00

I come back on the afternoon window still there I pick up a window refuses to purchase and a lady said she was looking at all the window. I did notice the lady but I didn’t know she was checking on this window on particular. She also said she wasn’t sure By I was While I was walking to the cashier she grave me by my shoulder folding to droop the window . I told her Not to Touch me again and if she want the window I did Not have any problem for her to have it We decided to talk to the manager in charge manager in charge is Shannon Lady spoke first about the problem and when I got to talk I spress that the lady should never touch me and I did Apologizeto the lady and her daughter in to continue do my shopping

Shannon the manager look very hard on me for Not reason I told her on my English limitation but she was talking to me like I did something wrong Shannon decide to walk to her office with Not explanation and come back in a few seconds with Candy for Lady and her daughter. Shannon when back walking at her office with not explanation for me on her decision I when back to talk to Shannon and ask her why she is so partial to the lady and Not to give me a explanation and She said in front of me and my husband Adán that she does Not own me a Explanation and her decision was to Sell the Lady the window

I believe Shannon was Not Fair on her Decision and me and my husband felts Very Discriminated we as Latino. I will like to presude this matter with all the legal Law

Desired outcome: Shannon owns me and my husband a apology and We will like to see her Remove as a Manager position for Habitab.

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
Y
11:21 am EDT

Habitat For Humanity International Manager Shannon was rude and racist about my Latino nationality

When to Habitab store on Friday the 22. Check and mesure a glass window When home

Came back same day on the afternoon and sow the window still there A lady was looking around where all window is located I told the lady that I was happy the window was there so I can purchase. Lady said she was looking at the window but she is Not Sure I told her I will put window in a side until me or her can buy it. When I reach the window she grave me by my shoulders and said Not you are Not going to move it or purchase I Told her Do not touch me u walk and put the window in the front counter We c as ll the manager Shannon. Shannon listen first the lay explanation and when I was trying to speak en my Spanish accent she was looking at me very inpatient. I told her my limitations on my English and also told her and the lady and also to her daughter that I apologize if I wa wrong. and told them that I I did not want yo make anyone fell bad Shannon turn back to the lady and spoke very nice to her Shannon did Not look at me and started waking to her office Shannon come back with candy and offer to the lady daughter. I stay there waiting for dome words. but she decide to walked back to her office

After a few minutes I nock on her office with my Husban and told Shannon that she should be more understanding and give me some words on what she resolve the problem She said back to me she Did Not need to said nothing to me and that she make a decision to Sell the glass window to the lady and her Word was Final. I told her it was ok if that was her decision and that It is Ok for the lady to have the window. Maybe the lady need the window more at a discount price I am Not mad or sad about that I am Disappointed on How The manager Shannon handle the Situation

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
D
9:16 pm EST

Habitat For Humanity International selecting and approval of disabled and receiving social security benefits

They state they do not disscrimiate against those with disabilities. However, in their selection requirements you must have a stable two year work history among other things. . I had a 20 year stable work history prior to my becomming sick which lead to my diability beginning December 2014 and I waited 4 long hard years to get my diability. I lost my home I had paid for due to my water being off for 1 week because I could no longer work The city condemned it and took it from me. In the selection process hardships factors are a big in determinating who gets chosen.I meet all them with flying colors.I do not know anyone nor have I heard of anyone that has been thru more than my family and I have over 5 years. Much of their selection processes are geared in one direction it seems. They are geared toward families that work and maintain a steady job over a period of years but, still have to live live in poor rental conditions and overcrowding and pay more than 30% percent of their income out to "rent!"That is a realky narrow margin. It leaves out those who worked hard and were buying and lost their jobs losing their homes and many more serious issues even like mine for instance. Those fact criterias should be atop every application as a requirement instead of the bull they advertise and put adjacent to the application. Because as far as all the printed requirements I meet all those and the hardship criteria and the application requirements within their time constraints.I got my hopes all up for nothing. And my family and I, we have been thru some hell and practically homeless had it not been for family opening their doirs. But, even with that we lived overcrowded and many other things I wont mention but, at one point for 3 years we were pretty much enslaved and overworked and living substandard and poor conditions and was forced to endured much mental and emotional abuse, we were also prisoners "we were trapoed there and could not leave 3 years straight because we had no way out, We could not afford to get a place on our own at todays current rental rates with utilities and all down payments. And that is where we were when we applied for their help and if thats not good enough along with the fact that I am disabled I dont know what is!

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
S
11:56 am EST

Habitat For Humanity International ripoff

this is how they left my sons home who is a disable Veteran this isn't right he has spend over 8, 000 (he took out a loan) to try to fix his front yard because trash pick up won't come into our property...he couldn't even walk out his back door..& when it rain well let the pic tell the rest of the story
email [protected]@gmail.com from (El Paso, Tx)

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
B
2:39 am EDT

Habitat For Humanity International picking up items

Hi I called and asked the quote for some items to be picked up I sent pictures of the items and also asked do they pick up dishes vases etc. The items were 6 chairs a dinning room table a loveseat dishes and vases The said the dishes had to be in a box. They said the price was $149 in which I agreed and they gave me the day and time they would be over Well they came over and looked at the loveseat and said it had dog hairs on it Really it was in perfect condition and how it could have dog hair on a leather loveseat I have bought numorous items at the habitat in Bellingham Wash & have seen couches that had quit a few snags in the material dishes that have chips & other items tht were not in aone condition but were still saleable the dishes & vases that were being donated were also boxed with tissue on some but not all. The 2 men that came looked at everything and said they would not take the dinning room table as it was warped and the chairs were to damaged okay I don;t have a problem with that but when I said would they take a chair & tv cabinate in which they replied that they don't take tv cabinates and no way would they take the chair which I would say was in perfect condition as they only took the love seat in which it took at tops 15 minutes to remove I asked would they help to take out the couch for me no way they said. Well I feel ripped off for $149 dollars. I recieved a call from a higher up for the company and he was very condecending to me on the phone more or less I was out of luck as they did come in and take out one item I am thoughly disgusted in the service and feel they are only in it for the money not to help you with getting rid of items you do not need anymore. That could go to a family of need. Thank-You

Read full review of Habitat For Humanity International and 1 comment
Hide full review
1 comment
Add a comment
D
D
DonnaKoziol
, US
Oct 22, 2019 9:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

What if the habitat picks up more than the furniture you informed them to take

ComplaintsBoard
E
2:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Habitat For Humanity International supervisors : bob and angela and jeff long

Yesterday june 27th, 2019
I was done with my sometimes 3hr. Volunteers shift at the seminole ave restore in wilmington de, & supervisor / manager bob chases behind me
Come running out the door & pulls me to the side & asks to search my 2 bags,
Now 1 thing i've learned about this guy is that he never bothers with when anyone
Of the employees are beefing with 1 another in the store & so now that instigator &
Trouble maker angela got up in his head to search me now all of a sudden he can't do this on my lunch break or catch me & pull me in the office... This fool pulls
Me right out front in front of cameras right outside the front door of the store for all to see. He searches my bags & finds nothing...
I asked "hey bob, why do this now when the proper way to do this is in
Your office" & he replied, i've been suspicious of you for a while now & I felt this is better the time now to do this (lol)... I promise to whoever the concern of authority that reads this & investigates my story that bob never had any intentions to search me under any circumstances of suspicion of theft whatsoever, this is all the work of ms. Angela & mr. Jeff long, these 2 fools have been on my case constantly over my shoulders herassing & treating me as tho I am trying to steal from the store as well as putting & pushing bob to rummage thru my bags as tho I have un paid for items from the store, so now I am frustrated, scared for my life of supervisor bob & not really contemplating on suing anyone cause habitat for humanity is a wonderful organization & was proud to be a volunteer all the way up until' yesterday the 27th of june which angela & jeff had bob "relieve me of my duties there" & have possibly messed up my chances of getting an habitat home?
Thing here is that I volunteered to see if I could get a free home so I was on the verge of that 200 hour program & everything went just great no complaints of any until' now?... Jeff & angela have become 2 of the strangest nightmares to me & now im demanding a full investigation with results of what actions will be of these 2 idiots cause if not then maybe I will consider a "class action lawsuit"?

Please keep in mind : I am a "homeless blackman on disability with mental health issues" with no intensions of harming anyone or anybody & I came to the store on seminole ave, with great expectations to work & get along?

Not work & be hassled & herassed by undercover "bigots" (yeah I said it hmmm)!

My name is eric craig & please address me as mr. Craig, I currently have no phone cause I am homeless & can't afford any at this time, but I do retrieve all of my messages on a daily basis at the wilmington library everyday at rodney square.

So a simple gmail will do & I will co-respond immediately, but as for now I need this matter investigated to the fullest extent of this incident & demand respect as I gave it & justice for bob & angela & jeff at being cruel to a homeless man that worked as a simple volunteer.

Thank you for this co-operation & taking the time out to hear my plight.

Read full review of Habitat For Humanity International
View 0 more photos
Update by eric craig
Jun 28, 2019 2:48 pm EDT

CORRECTiON : JUSTiCE FROM Bob & Angela & Jeff From being CrueL to a Homeless Blackman.

THANK YOU.

Hide full review
ComplaintsBoard
M
9:32 am EDT

Habitat For Humanity International customer "service"

A cashier got really rude and nasty for me just because I asked her for help in trying to figure out the prices for tile. Very little of the tile in the store was labelled- it was just put on the shelves in a haphazard manner. Apparently, they expect people to magically be able to figure out how much the merchandise costs without any prices. Then, when I asked for help with this, the cashier yelled at me, cussed at me, and called me all kinds of names. She refused to help me, clearly telling me that she didn't care one bit. She wasn't doing anything, just standing around wasting time. By the time I left the store, I was shaking from her abuse. What a horrible person. I have complained to the organization, but they are ignoring me. They call themselves a Christian organization, but this behavior is as anti-Christian as possible. Their stores are dirty and disorganized, and if you can actually find a price for anything, chances are good that it is no cheaper than buying it new. Don't go to ReStores unless you enjoy being the victim of abuse.

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
K
12:51 pm EST

Habitat For Humanity International mortgage

I have been in my habitat home for two years. When I got the loa. I was told that my loan would be serviced by the Michigan fund and reported on my credit report. It is still being serviced by some local agency. I have been trying for 2 years to get some answers. I have been trying to contact the executive director he wont return phone calls or see me. I am asking for your intervention to try and get some answers.

Kevin chaco
Shelton wa

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
J
2:02 pm EDT

Habitat For Humanity International donation of electrical switches and plates and light fixtures

from my warehouse to habitat was the fourth time today that I was cussed at by the man at the Habitat for Humanity donation door, in High Point . I can't believe that the same people who build houses for people would cuss me for donating to many sellable things. Makes me feel like giving to a charity that appreciates the donations. The manager came out and told me that they had to be pickey & don't get offended. I will suggest that this store be audited by the State to see what the real problem is at that store.

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
G
6:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Habitat For Humanity International company runnings & policies

I know of a family in Tarrant County Texas that was leasing a home for a year. They had a major repair issue come up that the homeowner "couldnt afford to fix" so this major repair was passed off to the tenate family. The homeowner couldnt file this under her home owners insurance being that we found out later she had no coverage on the home. After the repair a neighbor informed the tenate that the home is a habitat home. After some research it was found in fact that it is a habitat home & the tenate was actually able to find the "special deed" between Habitat & the owner which in fact states the home can not be rented or leased and must be owner occupied only and the owner signature also! At this point the tenate reached out demanding to be paid for the 3rd time for the repair. Then they contacted the habitat location at which this account was through. Made a report of the situation and wad told by Habitat themselves that the home isnt to be rented, the owner had nearly tripled the mortgage amount in monthly rents and was still reaping the tax exemption on the home as well as claiming it as her homestead through the tax assesors office. The owner was served to pay out the loan or foreclose. Habitat allowed the owner 60days to reoccupy the home with no penelties whats so ever. 1 months rent was withheld for the repairs after a verbal discussion between the owner & tenate &the day after meeting with habitat the owner filed eviction on the tenate. The tenate meet with habitat to see if they could help them being they had no place to go & could financially afford to move & the habitat rep referred this family who had done nothing wrong to a shelter. Habitat told this family they couldnt do anything to help them. So the homeowners excuse for leasing the property was that "she didnt read the special lease" and she was trying to bless the tenate the way Habitat had blessed her. But she scammed and financially benefitted from the home.

Read full review of Habitat For Humanity International and 1 comment
Hide full review
1 comment
Add a comment
A
A
Ana Isaias
, US
May 20, 2019 2:42 pm EDT

Please help me understand how this is Habitat's fault?

ComplaintsBoard
T
5:30 pm EDT

Habitat For Humanity International habitat for humanity

Habitat for Humanity put trash in the front yard of there property, which is next to my house, it has the front of my house smelling bad, I call the office of habitat for Humanity, it seen they were mad at me because their dumpster that was placed out by them, it was full of trash that didn't belong to them, so they just dump it in the front yard, call everyone, and nothing have be done.

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
M
11:29 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Habitat For Humanity International unwilling to buy home back

I have been living in this house for almost for 3 years now and since moving in have complained to the city, and the police, and Habitat for Humanity, about the conditions if the Area that my house has been placed in with no help. There are drug dealers/ Users in the community, more on my street than any street in this neighborhood. This is unreal, My neighbors have overgrown yards with a load of debris everywhere, I asked Habitat for buy the home back, and they refused to do so they told me I can sell it on the open market but it has to be with someone of low income, and I have to give all the money to them. What about the money hat I have paid into the house? what happens to that this is so unfair.

Read full review of Habitat For Humanity International and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sheila Gregory
, US
Aug 27, 2020 9:29 am EDT

My husband and I are living in a drug infested area, where neighbors (also beside us) do not take care of their yards and homes. Our home is now 4 years old and we're having more problems than ever. There is no assistance here and your left out to dry. My husband and I are disabled and get disability monthly. Now we're having water coming into one of our rooms and we haven't had any rain lately. Habitat have threw us under the bus. It seems once they get your money, they've pretty much washed their hands with you. We have other problems as well with the house too. One of the employees at Habitat lies to us each time we call. We're not understanding why we're being treated as if we don't matter. We just want out of this house and situation. My heart is truly broken because I really love our home. We REALLY need some help with this problem. Can someone please give us some assistance?

ComplaintsBoard
D
1:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Habitat For Humanity International New Habitat neighbors

My name is Donna Roosevelt and I have lived in Crystal City for 5 years, we have wonderful neighbors here and we all get along up till the new habitat homeowners had moved in next to an empty lot / I have had legal permission to use for a garden. the lot is 25x82.

I have kept it clean and mowed and maintained this entire 5 years and my neighbors all appreciate this considering the land owner doesn't have anything to do with it. I have asked 3 yrs ago to purchase the lot, due to the children who make the decision of selling and with the permission for me to use it the selling process has been on the slow side.

Jenny and Jimmy Wilson had moved into their habitat home in Nov of 2012.

The wife and I both agreed they could buy 2 ft of the property and put up a fence. her husband is not happy with this, he wants half.
I've wanted to build a garage and there are zoning laws that have to be met.
Since Dec and Jan & just a few days ago, I have had to call the police for several obscene loud and rude behaviors. I have several photos and security footage of his obscene behavior.
They have 5 trash containers without lids that are always heaping full blowing into the east side of my home and yard.
Their dogs continuously running loose and pooping in everyone's yard but their own.
Their children hang on my gate teasing my 2 dogs.
Jimmy is a convicted felon with charges of assault, I can believe this...
Recently the landowner was out and reaffirmed them of my permission to use the lot for my garden, I was asked to move it over the 2 ft and I did. I worked 3 hours tilling and weeding my garden and Jimmy came home and drove up into the lot right through my garden.
Since there were many threats from him to me and unstable words which worried me, I called the police and am now filing harassment charges.
No thanks to his ignorance NEITHER of us are allowed to use this lot until it is sold.
If they are in a habitat home for the low income aren't there any rules or stipulations about purchasing more property?
This is very depressing to me knowing they can get a home for half the cost with no interest on their home, but yet they have money to buy land?
Jimmy is destined to get half of this lot, therefor I will not have enough room for a garage, Thankfully the landowner is considering me to purchase it since I have asked 3 yrs ago, and they know I am okay with a fence for my neighbors.
But with all of this harassment and bullying I would like to know if they have a right to purchase this property at all?
Any information on this would be appreciated..
Thank You, Sincerely
Donna Roosevelt

Read full review of Habitat For Humanity International
View 0 more photos
Hide full review
ComplaintsBoard
O
7:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Habitat For Humanity International Exchange & Returns/ Scam owner

The worst experience ever. The owner is a very dishonest person and a liar.
On August 30th, I was walking by the area and saw the store. I decided to check it out. The owner told me that it was the store grand opening night and If i buy the dress from him he would give me a 20% discount only because it first night opened. I thought he was being super nice and unfortunately I purchased the item. On the next day, I made up my mind and I decided to exchange the item. The owner wasn't there and the staff was very rude. They told me that the entire store was on sale including that dress. Therefore, I couldn't exchange the dress. It was a total lie because when I went there on Thursday, there was no signs of sale and they didn't mention anything. I called the store several times to try to get hold of the owner but no one answered. OnSeptember 4th, I went back to the store to speak to the owner and finally he was there. As soon as I walked in, he announced he was on sale, which he didn't do when I first went there. He said he wouldn't exchange the dress and he denied that he never said about the discount because it was the opening night. Additionally, he said that I could file a claim against him and he would win because he is the owner and his right. ALso, he said that was his word against mine. Who would win? Unbelievable! On the top of that, he asked me to leave his store because he didn't want to escalate the issue. As I was dealing with a low class, sneaky, dishonest person, I decided to leave and filed a claim with the American Express. Also, I filed a claim against him at Better Business Bureau. Stores like this should be prohibited of operate. They violate the right of the consumer He is very dishonest and doesn't stand up for what he says.
I encourage people to file a claim against this store at the Better Business Bureau.

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
K
4:46 pm EDT

Habitat For Humanity International Scam

from Habitat For Humanity
reply-to [protected]@gmail.com
date Sat, Jul 24, 2010
subject Employment Offer

Hello Prospective Employee,

At HABITAT FOR HUMANITY, We work hard to improve and provide training, technical expertise and support in fund-raising to the national organizations in all the regions of the world. However, the actual work of HABITAT is carried out at the community level by affiliates that have been officially approved by the HFHI Board of Directors. The International Board of Directors (IBOD) are volunteers from around the world who share a deep concern for the problems of poverty housing.

JOB DESCRIPTION:
You've got a chance to be one of our representatives and earn a commission for funds raised.This Could earn you an average of $300-$500 weekly.

You can be rest assured that you WOULD NOT be required to pay any fees upfront and this won't affect your current job earnings or disability payments in any way and you can conveniently work from your desk at home.

Private donations will be made in your name from our esteemed Voluntary Donors in your region and other parts of the world and you'll be allowed to deduct 10 percent (10%) of the total amount on these donations. This serves as your remuneration for the great service you would be rendering in support of saving lives in the third-world countries. Balances (after the 10%) shall be required to be forwarded to the Regional Co-ordinators of the various charitable projects we are involved in around the Globe.

Please Note: You won't have to do any traveling and WILL NOT be required to pay any fees, this position won't affect your present employment.

To apply, Kindly forward the following info: to our Human Resource Department at the email listed below for further instructions.

FULL NAME :
FULL ADDRESS :
CITY :
STATE:
ZIP CODE/POSTCODE: ..
PHONE NUMBER (S) :(must be valid) would be called to confirm.
GENDER : ..
AGE : ..
EMAIL ADDRESS:...
COUNTRY : ...

Your prompt response is solicited
Coordinator's Desk,
Habitat for Humanity International
121 Habitat Street
Americus, GA 31709
USA
[protected]
Registered No. MHQLTH1084442

REPLY TO BE SENT THROUGH : [protected]@gmail.com

Read full review of Habitat For Humanity International
Hide full review
ComplaintsBoard
C
8:25 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Habitat For Humanity International - poor customer service

Two weeks ago I made arrangements to have Habitat for Humanity pick up furniture. First, they got the day wrong, and second when that day finally came the driver gave me a long list of reasons why they couldn't do it. I find this organization to be unreliable and unprofesional. Next time I will definately use Salvation Army or Purple Heart. As a result, I...

Read full review of Habitat For Humanity International and 4 comments
ComplaintsBoard
V
5:05 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Habitat For Humanity International bad service

Someone said that after I told them about my Habitat for Humanity experience. I agreed to let Habitat use of my electricity and to store one trailer on my property while building three homes near my rental. I explained that I was advertising the property and May-September is the best time to sell or rent so I needed it to look nice for showings. I was assured there would be no mess. I am supportive of Habitat, having served on the Steering Committee to get it started in my community. I also served on several other Habitat committees and builds for years.

In June 2008 I went to the same representative who promised me there would be no mess, to vehemently inform her that many types of heavy equipment were brought through my yard, which I had not agreed to. They created deep ruts right up close to my house and all through the yard.

I have complained to anyone who would listen but no resolution so far. My choices left are to call a tv station problem solver type people, or get a lawyer to sue Habitat and the volunteer contractors who trashed my property.

Im happy three families will have a new start in life. I believe in volunteering and have been active in over 27 committees. Im also heartbroken that my property and I were treated with such disregard and disrespect. My hope is this will serve to get my yard restored or to get some good advice. I especially hope this will help future Habitat volunteers, commercial and individual, be more respectful of the neighbors.

Read full review of Habitat For Humanity International and 23 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
23 comments
Add a comment
T
T
turner 2
, US
Nov 07, 2019 12:30 pm EST

they were suppose to remove the decking on my roof and repair the sagging rafters. instead they only replaced the shingles and when i showed them they didn't replace the decking because it was still in my yard they took another 30 days and still did not replace the decking. the sag in my roof is now worse and the drainage they installed for foundation runs up hill and is flooding up againist the back of my house right in the area of the 5 foot wide hole they put in the foundation and refused to fix. They say everything is between the contractor and me but, they were the ones who sent the guy there, they paid him even though they seen he did the damages and the contract was not followed. BUT you see they have to pay the guy in order to get their cut. (YES HABITAT GETS A CUT!) They have shown no concern and when I asked them why they refuse to help and why they paid him, , , they say, , "you're not our only client we have other people to help" Did I mention I am a disabled senior with 4 contractors that condemned the work and, I almost forgot it took me an entire day to find all the hidden alcohol bottles they left behind and 3 weeks later I am still picking up nails. and even the "illegal" signing of the extension contract that I was bullied into didn't bug then one bit. True they claim to be a "christian NON PROFIT" but, need i remind you JESUS SAID "Many will come in my name"

D
D
Diego Roman
, US
Oct 28, 2018 11:13 pm EDT

These people in the york Pennsylvania habitat for humanity branch are horrible deceitful liars my ex wife applied got approved did her sweat equity hours plus she did extra ones too waited for a home she spend alot of money moving because habitat took their sweet time building the home for her so they had her pick out flooring for her home so the home was almost complete she gets a call from habitat saying her application was disqualified and they gave the home to someone else we was separated at the time waiting on the divorce they told my ex wife that shes married and that she has to list everyone that's going to live at the house I have my own place the assumed I was gonna live with her and she got turned down all that work for nothing 2 and a half yrs she was devastated is their anything she can do get a lawyer and sue .

C
C
Candace Ayers
, US
Jun 25, 2018 5:29 pm EDT

I have an affiliate that refuses to fix the problems in our homes (9 units) that are a result of their poor workmanship. They include (but are not limited to): Improperly installed pipes that were approved by the city and proven by an inspector to be improperly installed and lack proper insulation, roofs on both buildings are faulty which are causing siding damage, mold, etc., a radon pipe that has been severed since the day Habitat built the homes 10 years ago and other plumbing, structural etc...to numerous to count. When our HOA President approached Habitat with this info, he was told by their lawyers to stop contacting them. Then, if you try to sell, you have to repair EVERYTHING that was built wrong by Habitat at your cost BEFORE you sell. So forget getting ANY equity. This affiliate only cares about your sob story when it can get them more donations. When you are down and out, they ignore you and refuse to help in ANY way! SHAME! Someone REALLY needs to look into these affiliates that are not properly representing what Habitat stands for. I'm sure the people donating would think twice.

S
S
Steve and Becky
, US
Nov 03, 2017 1:02 pm EDT

Gee people...wake up. It's Jimmy Carters idea, enough said! BAD IDEA. Liberals...BAD IDEAS, period.

H
H
Habitat Junk
, US
Jul 10, 2017 2:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I bought two wall ovens and a cook top from them and one oven heats up to 250 but eventually will heat up to 350 with the help of the broiler. the other oven does not come on at all. The cook top will eventually [ about 30 minutes give or take ] heat up enough to fry and egg. I'm afraid to go back out there because I've already complained about the first oven and the repair man cussed me to high heave all the way to my car and down the road. I am almost 80 years old and am not capable of defending myself against such people, but can not afford to buy another stove and oven. I hooked up all three and feel they should have to take out the bad ones and replace them this time or repair the ones they sold me. Believe me getting into the small area to install and replace these items is no fun and I shouldn't have to put in the third oven because they sell junk. The tag said tested. Don't tell them that though that's why I got chased down the road, I reminded them of that claim. Yes these items look great and if they worked as well they would be super.

J
J
James Boykin
, US
Jun 20, 2017 3:39 pm EDT

I have been in my habitat home for 15 years and my home has been paid off but now that my kids are older and I am disable southern crescent habitat for humanity in clayton county Georgia wants to take it back . Ms Brenda Rayburn the new CEO hasn't been back with habitat a whole month before she started trying to foreclose on everyone home on faith cove in college park. She had gotten in trouble for doing this exact same thing a few years back now she is back in the office doing the same thing again even though we have paper work showing there is nothing owed and we are the rightful owners they are personal taking money and putting it in their pockets for themselves and the receiving federal grant money at the same time these homes were paid for by hud but yet they are trying to charge us double this is supposed to be a non profit organization but at the same time they are calling themselves lenders but yet I don't have a lean on my home to support any kind of loan because i don't have one and never had one . What this so called organization is doing is highly illegal and Ms. Brenda Rayburn should be locked up and brought up on charges for the scam that she is running and when it all hits the fan she will get what's coming to her.

J
J
Journo from MA.
, US
May 02, 2018 9:47 pm EDT

Hello! I'm a journalism student at the University of Massachusetts and I'm writing a story on HFH. I'm interested in speaking with you in regards to your experience. I can be reached by email: cajohnson0213@gmail.com. Once you email me I will provide my phone number.
I look forward to hearing from you!
Sincerely,
Charlene Johnson

J
J
Journo from MA.
, US
May 02, 2018 9:56 pm EDT

Hello! I'm a journalism student at the University of Massachusetts. I'm writing a story on Habitat for Humanity and I'd really like to speak to you in regards to your experience. I'm trying to reach as many HFH homebuyers as possible to bring more validation to my reporting. I can be reached by email: charlenejohn@umass.edu. Once I receive your email I will give you my phone number.
I hope to hear from you soon!
Sincerely,
Charlene Johnson

C
C
Constance Gergen Lowe
, US
Sep 16, 2019 4:35 pm EDT

Are you still doing any work on Habitat for Humanity mortgages? If so, I may have a matter in central North Carolina that may be of great interest to you. You may call me directly on my mobile number at [protected]. Thank you!

L
L
Lisa Lyles
, US
May 30, 2017 11:32 pm EDT

It happened to me

W
W
Willa Diggins
, US
May 11, 2017 12:56 pm EDT

I have been mislead, threatened and down right taken advantage of by this predatory organization who has been mentally and emotionally raping me for the past 3 and a half years. Reason # 1 I did refuse to live in front of a junkyard with a half way house full of predators less than a block away or # 2 agree to take a rehab house that just might blow you and your family to hell cause the stupid contractors assistant don't recognize what a gas pipeline is I guess I'm supposed to let these people kill me and my family all in name Habitat. I have made a YouTube video showing and explaining what is happening to me right now if anyone out there can help me please reach out to me.

L
L
Lisa Lyles
, US
May 30, 2017 11:46 pm EDT

I am sorry for what you are going through with these people. I too am now dealing with issues with them what should have been a $69, 000 house will now cost me almost $100, 000 with issues to numerous to count since day one and nothing being fixed by HFH. I at one time wanted to sell it but knew no one would by because where they put my septic looks like someone is buried in the front yard and the wiring had to be redone and I was told had yo be above ground (hideous). This has caused plumbing issues for the years I have been here resulting in several thousand dollars. I may lose my home, but it is my hopes to find more info to be able to serve others who having been taking by these people. I am in Tn and will gladly forward you any info I find that may help you and others.

M
M
Marilynjh1978
, US
Mar 19, 2018 12:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Lisa Lyles

I too have been taking by hfhmci. They are the worst. People need to start pulling together. These affiliates are way out of control. My house too has to many problems to mention and they refuse to fix them.

C
C
Candace Ayers
, US
May 17, 2018 4:13 pm EDT
Replying to comment of Lisa Lyles

Lisa Lyles and Willa Diggins, I'm in the middle of a huge mess with my "dream home" from Habitat. I'm being forced to sell, yet the inspector has a laundry list of items (will cost a lot of money to fix) before the property can be sold. These items were IMPROPERLY installed/built by Habitat. We have roof, plumbing and siding problems to name a few. Also, there was a radon pipe that was severed when the homes were built 10 years ago and was just found. Habitat has been notified, but they do NOTHING! They use people's "down on their luck" stories to get further funding then dump those families with poorly built homes that are not affordable because the homeowners have to fix them. Candace Ayers

O
O
OverwhelmedOne
, US
Feb 21, 2017 12:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more

we have been signed up for nearly 6 yrs & finally started getting hours a few months ago..everyone in this household has medical issues - this has a decent impact on putting hours in - one woman in particular, is a robot - no emotion whatsoever..she can't understand why medical issues have an effect on putting hours in..she says just get it done. WHY is someone so cold in a position that deals with the public?! she would be better suited to stay away from everyone! what- are people supposed to put hours in when they don't have the strength? how about from the doctor's office or their hospital bed?! NO COMPASSION! she acts like we're a waste of time & we aren't serious about building..part of the reason we're all sick is bc of where we live now! she doesn't have a family to take care of - just her ailing husband (i feel sorry for) - she's even cold about his situation! WHY do these people make a person feel like a criminal when obviously circumstances are out of their control?! CHRISTIAN BASED *RIGHT* i'm christian & i don't treat people like this!

P
P
priscillapilar
, US
Aug 31, 2016 9:00 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had a bad experience with habitat for humanity I completed an application at their Newburgh location and after been interviewed I received a denial letter because I have low income. I knew my income was in the guidelines so I contacted them and Milagros said she did not count part of my income because if my 14yrs old son leaves me it won't be counted. Horrible reasoning. No work ethics at all because she didn't want to count my legal income,

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Habitat For Humanity International contacts

Phone numbers

1800 461 9330 +1 (800) 422-4828 More phone numbers

Website

www.habitat.org

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Habitat For Humanity International?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Habitat For Humanity International Customer Service. Initial Habitat For Humanity International complaints should be directed to their team directly. You can find contact details for Habitat For Humanity International above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Habitat For Humanity International. Discuss the issues you have had with Habitat For Humanity International and work with their customer service team to find a resolution.