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Purchased a fire arm around 7/17/26... Shipped and received... Never received the code for the promotional give away for a free suppressor with the purchase... E-mailed to find out why because the promotion was still being advertised and was told I would receive an e-mail with the code... Said it may be in spam folder... I checked both regularly and never got any code... Never got anymore word. This is a scam! You shouldn't have to jump thru hoops and deal with all the monkey shins to get this give away... Total lie. Very disappointed in guns.com and will not buy here again. Not that they care.
Desired outcome: honor the give away that's advertised and stop scamming people.
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That is a bait-and-switch, plain and simple. Call their customer service line and ask for a supervisor immediately. Tell them you have your order number and the date, and that you expect the promotional code to be emailed to you within 24 hours or you will file a complaint with the FTC for deceptive advertising. Also, check your order confirmation email's fine print, because sometimes the code is buried there. If they keep dodging, dispute the charge with your credit card for "promised item not received." You paid for a package deal, so hold them to it.