Taurus Firearms’s earns a 1.0-star rating from 1 reviews and 4 complaints, showing that the majority of firearm enthusiasts are dissatisfied with their purchases.
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Warranty
Taurus firearms are Ok. Maybe a good gun to have camping or a truck gun. If it got lost or stolen, no big deal or loss. My issue with Taurus is their customer service and warranty. Sent in my G2s .40 because my mags kept falling out of the gun. You could literally pull the mag out without pressing the mag release. Sent the gun in for repair. They sent me an email saying the issue was that I had the wrong mags. I emailed them back and told them that’s the mags that came with the gun. And I’ve shot several rounds out of it with those same mags that you sent/boxed with the gun. Two days later I get another email saying my issue was Customer inflicted not covered by warranty. So I called them. I got a guy on the phone who’s first language was not English. Nor was it his second or third. He said they found a slight very small burr on the slide toward the back from obviously being dropped. I never dropped that gun, never. So I told him, ok even if I did drop the gun that’s got Nothing to do with the mags or mag spring release. He said, yea but the gun was dropped and that voids the warranty. BUT…they could put a new Used slide on for $85.00. It won’t be the shimmering/stainless/aluminum finish I have now, but the blued version. I told them to return my firearm and go screw someone else. They said “we will have to return it with an Unsafe Letter”. Meaning it was not safe to fire. I told them just send me my firearm. Once I got the firearm back, I took it to a gunsmith. He found no burr. Replaced the mag release spring. Gun works fine again. Took it and my 4 other Taurus handguns and sold/traded them for a S&W and a Glock .40 cal. And I will tell Anyone considering a Taurus to spend the extra few bucks and get something else.
Recommendation: Avoid Taurus
Taurus Firearms Complaints 4
Warning: Beware of Taurus Firearms - Unreliable, Shady, and Disappearing Act
So, I gotta tell ya, I had a pretty rough experience with Taurus Firearms. I mean, they straight up took $650 from me and then just vanished into thin air. Can you believe it? I sure couldn't. And get this, their website is gone now too. Like, poof! Just disappeared. So, naturally, I tried reaching out to someone, anyone, to see what the heck was going on. But guess what? No luck. Couldn't contact a soul. It's like they're playing hide and seek or something.
Let me tell ya, folks, if you stumble upon this site, do yourself a favor and run the other way. Trust me, you don't wanna get caught up in this mess. It's a real headache, let me tell ya. I mean, who knows what they're up to? Taking people's hard-earned cash and then vanishing into thin air? That's just downright shady if you ask me.
So, take my advice and steer clear of Taurus Firearms. Save yourself the trouble and find a more reliable and trustworthy place to spend your money. You deserve better, my friend. Don't let these scammers ruin your day. Stay safe out there, folks.
Disappointing Lack of Communication and Customer Service from Taurus Firearms
I bought a Mossberg 7 mm-08 from Taurus Firearms website, specifically the one with the muddy girl serenity camo. I was really excited about my purchase and eagerly handed over my hard-earned money. However, after that, things took a turn for the worse. Taurus Firearms seemed to disappear into thin air, leaving me in the dark.
I must admit, I was quite disappointed with the lack of communication from Taurus Firearms. It felt like they just vanished into thin air, leaving me wondering what happened to my order. I tried reaching out to them multiple times, but all my attempts were met with silence. It's frustrating when a company takes your money and then seemingly forgets about you.
Now, I understand that mistakes happen and sometimes there can be delays in processing orders. However, the complete lack of communication from Taurus Firearms was unacceptable. As a customer, I expect to be kept informed about the status of my purchase. It's only fair, right?
I wish Taurus Firearms had been more transparent and responsive throughout this whole ordeal. It would have saved me a lot of stress and confusion. I understand that things can go wrong, but it's important for a company to take responsibility and address the concerns of their customers.
In the end, I did eventually receive my Mossberg 7 mm-08 with muddy girl serenity camo. The product itself was of good quality and met my expectations. However, the overall experience with Taurus Firearms left a sour taste in my mouth. I hope they improve their customer service and communication in the future, as it can make a world of difference for their customers.
In conclusion, while the product itself was satisfactory, the lack of communication and ghosting from Taurus Firearms was a major letdown. As a customer, I believe it's important to be treated with respect and kept informed about the status of my purchase. Hopefully, Taurus Firearms takes this feedback into consideration and works towards improving their customer service.
Frustrating Payment Experience: No Phone Support, Multiple Failed Attempts
Hard to pay for item, no phone. I never seen a business without a phone. I made 3 attempts to pay but all failed. It's frustrating when you can't reach out to a company directly, especially when you're trying to make a purchase. I mean, who doesn't have a phone these days? It's like they're living in the Stone Age or something. Anyway, I tried three times to pay for my item, but each time it was a big fat fail. Talk about a major letdown.
Is Taurus Firearms Legit?
Taurus Firearms earns a trustworthiness rating of 1%
Stay away! We strongly recommend avoiding Taurus Firearms.
There was some difficulty in evaluating or examining the information or data present on the taurus-firearms.com, an be seen as a negative sign of its legitimacy. This could indicate that the site is hiding information. Consider the potential risks involved in engaging with a website if you're unable to analyze its content.
The website belonging to Taurus Firearms has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
The registrar associated with Taurus Firearms has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
We have received reports that the website associated with Taurus Firearms is selling fake products. If you are considering purchasing products from this website, it's important to do additional research, verify the website's legitimacy, and consider contacting the manufacturer to determine the authenticity of the products.
Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.
We conducted a search on social media and found several negative reviews related to Taurus Firearms. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Taurus-firearms.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
Warning: Taurus Firearms (taurus-firearms.com) - A Scam Website Stealing Your Money!
This website, Taurus Firearms (taurus-firearms.com), is a total scam, my friend. If you make the mistake of entering your card information on this site, I strongly advise you to cancel that card immediately and get yourself a brand spanking new one. Trust me, you'll thank me later for this heads up.
I stumbled upon this website while searching for some firearms online. At first glance, it seemed legit, but boy was I wrong! The moment I entered my card details, I started noticing some suspicious activities on my account. Unauthorized charges started popping up left and right, and it became clear that this website was up to no good.
Now, I ain't no expert in cybersecurity or anything, but I know a scam when I see one. This website is like a den of thieves, just waiting to snatch your hard-earned money. It's downright despicable, I tell ya!
So, my fellow gun enthusiasts, take my advice and steer clear of taurus-firearms.com. Don't fall for their fancy website design or their promises of great deals. It's all smoke and mirrors, my friends. They'll take your card info and run off into the sunset, leaving you high and dry.
In this day and age, we gotta be extra cautious when it comes to online transactions. There are plenty of honest and trustworthy websites out there, but unfortunately, Taurus Firearms ain't one of 'em. They're just out to make a quick buck at your expense.
Now, I know some of y'all might think I'm just being paranoid or exaggerating, but let me tell ya, I've learned my lesson the hard way. It took me a whole lot of hassle and headache to sort out the mess caused by this website. Don't make the same mistake I did, my friends. Protect yourself and your hard-earned money.
In conclusion, Taurus Firearms (taurus-firearms.com) is a scam website that you should avoid like the plague. Don't be fooled by their fancy facade. Keep your card information safe and sound, and shop from reputable and trustworthy sources. Stay vigilant, my friends, and don't let these scammers ruin your day.
For Two Years I have tried to send a rifle for repair to Taurus
No response to phone calls, emails .
FedEx and UPS ill not send guns back from private party's with out a return authorization from the manufacture
Overview of Taurus Firearms complaint handling
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Taurus Firearms Contacts
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Taurus Firearms phone numbers+1 (928) 365-6990+1 (928) 365-6990Click up if you have successfully reached Taurus Firearms by calling +1 (928) 365-6990 phone number 0 0 users reported that they have successfully reached Taurus Firearms by calling +1 (928) 365-6990 phone number Click down if you have unsuccessfully reached Taurus Firearms by calling +1 (928) 365-6990 phone number 0 0 users reported that they have UNsuccessfully reached Taurus Firearms by calling +1 (928) 365-6990 phone number
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Taurus Firearms social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2025
Most discussed Taurus Firearms complaints
Warning: Taurus Firearms (taurus-firearms.com) - A Scam Website Stealing Your Money!Recent comments about Taurus Firearms company
Warning: Taurus Firearms (taurus-firearms.com) - A Scam Website Stealing Your Money!




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