GoSkate.com reviews and complaints
Skateboard lessons
I took lessons with Go Skate and had a great time with my instructor. Upon completion, I received an email saying I would be auto enrolled if I didn’t cook on the link. It’s winter and I would have taken another course in the spring but declined because it was the winter. I was charged $659. I emailed them and fairly promptly, I received an email saying...
Read full complaint and 1 commentScam
Please share this throughout the skateboard community. Goskate.com is a total scam. I saw an advertisement to be an instructor so I applied. Received a text conversation that I would love to post. Foreign lady always answers. Has nothing to do with skateboarding. She was unprofessional with me so I was myself and went full force rude with her. I'd rather...
Read full complaint and 1 commentSkateboard lessons
Buyer beware! Do not invest your money with this organization. I signed my daughter up for lessons on 7/27 for once per week lessons starting 8/1. At almost a month later, I still do not have an instructor and they have stopped responding to my communication once I requested a refund. Although they had not provided an instructor, they were still charging my card every week and even charged additional small amount charges not equivalent to the agreed upon fee per lesson. This organization is very shady and I would NOT waste your money if I were you. I have been forced to file stop payments against this organization and dispute claims with my bank. #Shady #StayAway
Note, they deserve ZERO stars!
Country of complaint: United States
Website: goskate.com
Desired outcome: REFUND
Scam lessons
I wish I had read this before I contacted Go Skate. I was charged $83 for absolutely nothing. I never signed any agreement. I spoke to Hanz and Fritz on the phone. We discussed the possibility of a package. But I was worried that they were pressuring me to buy a larger package than I would need. I asked if I could just pay for a one hour lesson. And he said yes and I gave him my CC info. Despite this I was sent a contract for 6 lessons at $499. I refused to sign saying I only wanted the one hour lesson. Despite this they still said I should sign the form to start the appointment process. I called later and said I didn't want to procede with any lessons. They charged my card $83 for canceling. I haven't received a refund yet either. These guys are classic horrible scammers. I'm sorry I didn't catch it earlier.
Country of complaint: United States
Website: goskate.com
Desired outcome: Refund for scam charge
Goskate.com is legit
My name is Rob and I am the owner of Go Skate.com. After Google'ing "Go Skate Scam, " I became quite concerned after seeing false posts from people I had never heard of before. I came to find out that several of these are competitors.
Here are the facts on Go Skate: With over 3, 000 completed skateboarding lessons, Go Skate maintains more lessons than any other skate company. We have been featured on Yahoo Sports, ESPN.com, Fuel TV, and Grind TV. We are also the primary providers of skate camps for over 15 town across the nation. We were hand selected by the Irish Government to travel there and teach their youth.
Lastly, as of Jan. 2012, we have created a 100% money back guarantee to ensure client satisfaction. As a long time skateboarder myself, I look forward to helping your child and doing business with you.
May God bless you,
Rob Dunfey
Company Business Name: Goskate.com Skateboard Lessons
Country of complaint: United States
Website: goskate.com
If you are not completely satisfied, simply tell us within 7 days of your receipt of the product and you will receive a full refund. Products will be accepted for refund only if Go Skate coupons have not been used.
fast wart removasl fdo it now big warrt s gone quick
try it now
9.99m
The complaint has been investigated and resolved to the customer’s satisfaction.
4/7/22 my son purchased skateboard lessons and £599 out of his hard earned money! He was advised his first lesson would have to be postponed. Can not contact them to reschedule. HELP please , anyone?
Thank you.
Don't get fooled by the fake reviews. This “business” is a scam.
The instructor didn't show up on the third session and the whole training got stopped midway, and my son didn't actually learn anything but the very very basic stuff. They just didn't respond to my calls and texts and finally when I called them from another number, they offered to send me YouTube videos as a compensation for missed sessions! The “Money Back Guarantee” is a scam and they never ever refunded even a dime.
Worst experience ever for me and my son.
I wish I had read this before I contacted Go Skate. I was charged $83 for absolutely nothing. I never signed any agreement. I spoke to Hanz and Fritz on the phone. We discussed the possibility of a package. But I was worried that they were pressuring me to buy a larger package than I would need. I asked if I could just pay for a one hour lesson. And he said yes and I gave him my CC info. Despite this I was sent a contract for 6 lessons at $499. I refused to sign saying I only wanted the one hour lesson. Despite this they still said I should sign the form to start the appointment process. I called later and said I didn’t want to procede with any lessons. They charged my card $83 for canceling. I haven’t received a refund yet either. These guys are classic horrible scammers. I’m sorry I didn’t catch it earlier.
Rob, your 100% money back guarantee isn't working! You should really check up on your customer service employees and let them know about this. Or fire them. Or give them lessons in customer service.
If I could give less than 1 star, I would! I should have listened to the reviews and stayed far away from these idiots, but I figured there are always unhappy customers and let me give them the benefit of the doubt. DO NOT GIVE THESE IDIOTS THE BENEFIT OF THE DOUBT! I wanted to surprise my 8 year old son with skateboard lessons, so I contacted this company. I should have known something was off from the get go. I told the man on the phone (who goes by the name Fritz) that i wanted to start off with the 2 lessons (it may have been more than 2, I cant recall) he then quickly convinced me to go for the $699 package without really giving me an option not to take it. He told me he had an available spot for the following week on a Thursday. Perfect! The timing fit perfect with my sons school schedule and my work schedule! I booked the spot, and he quickly took my credit card information. A half an hour later, I receive and email with a waiver I have to sign. Hmmmmmm weird, who signs a waiver AFTER paying? Well, I signed it because I was just excited for my son. The following week, I get a phone call from "fritz" I cant answer because im at work...Fritz texts me to let me the time he gave me is no good as the instructor has a job (ummmmmmm isn't this his job, that i already paid for?) I told him no other time was good and I really had my heart said on that time. Side note...how do you take someone's money without making sure the appt is approved? He replied to me in not the friendliest tone, asking if another day would work. Im a single mom who works full time...another time is not going to work, I asked him to refund my money, cancel the appt and I would schedule again in the future when my schedule clears up. Well, this is when things went downhill. All of a sudden, the time we had choosen previously, that needed to be canceled, works! Wow! How did that happen!?!?!? So, I tell Fritz that unfortunately, I now have a bad taste in my mouth, to please refund my money. (I am in customer service, I would never treat a customer this way) Now, he replies to me like im one of his bros, using terms like "I said..." and "actually..." we keep going back and forth and I keep asking for a refund. Now fritz comes back with saying "technically, we cant issue a refund, as per the waiver says that we cant issue refunds if there is a change of interest". My man! You changed your mind on me! You made me sign that waiver AFTER I paid you! I screenshot emails with time stamps of when I paid and when the waiver was sent. I sent them to him and asked him to refund my money asap. No response and no refund! Please! As a single mom who counts on every penny I make, I am begging you to stay away from these crooks! Im disgusted. I will be taking this up with my bank. They should be ashamed of themselves. And, "Fritz", if you are reading this...get some customer service skills classes asap, you have some terrible karm coming to you. I never leave bad reviews for companies, as I work for a small business and I know how one bad review can ruin someone, but I dont even care at this point. These idiots wouldn't even work with me, didn't even apologize. Terrible.
Hi Nicole -- I am currently going through this. I too read some negative reviews but there seemed to be a lot more positive ones. I paid $499 for a package and the instructor was a no-show. No text, no call -- simply did not show up. I requested a refund and "Mark" said they didn't have to because of the waiver, but I actually never signed it (they also sent it to me after I paid) because the link didn't work. I have sent emails, texts, initiate chats and leave voice mails. No one has responded to any of my inquiries. Have they given you your refund?
BUYER BEWARE! I I could give less than 1 star regarding your service I would.
The first lesson went well and we were excited for our 7 year old. After that it went downhill...
The instructor was young and irresponsible. His communication skills were terrible as he cancelled on us last minute 5 weeks in a row due to transportation issues with his van. He said that WE could drive 45+ minutes to meet him which was out of the question due to our busy schedules. Go skate did not have another instructor they could give us and since has been stringing us along with no responses or assistance. It's so very unprofessional.
I have asked repeatedly for a refund for the lessons that were not completely with zero response. They basically ghosted and I am currently out $240 for the 3 lessons that were not completed. I have reached out to the financial institution to dispute the charge but am worried we will just be out the money at this point.
The person I spoke to over the phone is named Fritz. Every time we speak on the phone Fritz is very unprofessional and talks in circles. Do you need to tell a client they have a beautiful name to butter them up? Keep it to business. He had no sense of urgency to provide assistance. I have countless emails from both him and the instructor to back up my claims.
Don't want to take my word for it? Read some of the other reviews. Wish we had. DO NOT PURCHASE.
My son was so happy with that first lesson, so comfortable with Ben, and so thrilled to finally learn a whole new set of skateboarding skills, tricks, and vocabulary, we continued weekly lessons the entire summer and throughout the whole next school year. Ben is a great coach. He inspired my son to do his best, encouraged him and built his confidence.
Ben is also a super nice guy and wonderful person.
He was an excellent mentor for my son.
My son enjoyed Ben’s company and had lots of fun while he learned more advanced skateboarding skills.
If you want a great camp or awesome skateboarding lessons for your child, I recommend Ben K. whole-heartedly!”
Ben met my son at his level, made him feel at ease, was encouraging, positive, and patient. My son came away from his first lesson more confident, skilled, and SAFER! Ben had him up and happily working on the ramps in no time!”
Hi Everyone. I am Todd S.
I am a Client of GoSkate.com. Every year for the last 2 years I have purchased lessons for my 2 kids. The Sales Person was always communicative with me. The Customer Service people always called me back, sometimes late but they did call me.
And the Instructors well they are always good with my 2 kids. What can I say. Best Service all around. I know for for a fact that they do have some disgrunted employees (sales mostly) That would do anything and say anything to make the Company look bad.
Do not listen and get (buy) the Skateboard Lessons they are worth it for your children.
They will learn a lot. Mostly self confidence.Cheers
I've bought a couple of lessons over the years for my kids and I've never had any issues with GoSkate. The instructors that have assigned to me always show up on time for lessons and are also really great with my kids. I would definitely recommend them to anyone I know in my area who'd want to get a couple of lessons for their kids and I can assure you that you won't regret giving them the chance to serve you.
Love Go Skate.
Worked for them for 4 years.