The complaint has been investigated and
resolved to the customer's satisfactionResolved Glacial Energy — Doubled fees
resolved to the customer's satisfaction
Glacial Energy of New Englad promised to save big on electric bill for companies. After a few months rates are doubled then they send a form for energy drop that states it will take a month or two do discontinue service, and customer service Senior Care Rep states that is it PSNH's fault not theirs. Not true PSNH says service immediately reverts back. I called NH Public Utilities Commission (Bob Rohnstock) he was very helpful. He said he would call them and I am not the first to complain. As a small business owner in this economy I am bothered that this company would take try to take advantage of business that might not pay attention to all bills that may increase slowly but substancially.
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