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CB Online Shopping Review of Gadsdenandculpeper.com
Gadsdenandculpeper.com

Gadsdenandculpeper.com review: After been treated like this I will NEVER buy anything from this company again 1

M
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12:37 pm EST
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I have never been disrespected more by a company then from the owner of Gadsden and Culpeper American Heritage Shoppe, Ltd. I am a firearms business in PA and I am always looking for new items to sell to my customers and when I saw that Gadsden and Culpeper American Heritage Shoppe, Ltd had some American flags and American themed items. I had sent in a starter order to the company for just about $400 and the company offers a dealer discount of 50%. Mind you this was just a started order to see how my customers respond to the items ordered. I ordered a few $#*!s, some stickers, and car decals. I sent the order in on Jan 18th 2013, I got an email back two days later on the 21st saying what the total was, with no detailed invoice of break down on shipping or itemized receipt like a normal business would send. I sent the payment out via PayPal on again the 21st. I get an email on the 23rd asking me what my shipping address was. My shipping address was on the PayPal payment I sent and on the order I sent in as well. Less than two hours later that same day the owner sent me another email asking what shirts I wanted, I had made and sent in a detailed invoice to the owner with the item numbers and sizes and quantities requested, so it seems that again the owner overlooked these important details twice now.
Now being a Service Disabled Veteran Owned Small Business I try and find my customers the best product at the lowest price, so when I saw that on their website they off free shipping for orders over $100 I sent this email asking for an invoice and just asking about the free shipping to see what the dealers get.

"Hey Pat,
I was hoping if you could send me a detailed invoice with the shipment.
I see on your site that if you order over $100.00 there is free shipping. Does this not include your dealer network?
Just looking over the numbers. I ordered $392.48 worth of product and if the dealers get 50% off that takes it down to $196.24 and I was charged $250. So was shipping $53.76?
I'm sure this is all in the invoice.
Thanks for clearing this up as the boss was wondering where the numbers came from.

Now this is the email that I got back from the owner pretty much attacking me..

"We get scores of orders bigger than what you ordered by individuals on the website every single day at full cost
So if you want your tiny "wholesale" order to ship today at $250
Let me know
If not. I will refund you back the paypal $ and not ship
I don't send detailed invoices it's in the emails
If your boss has a problem with this,
He can end our relationship with us, and take our items off his site.
Looks like he easily stole our images and text. Which quite frankly I'm not too happy about
Without special permission from me.
And now I have to waste god damn time nickel and diming ?
So email me and let me know to ship or not to ship
I personally would rather re-stock what I have packaged in the box
The email back from you is either: SHIP or DO NOT SHIP AND REFUND $
Patrick
Owner"
All I had done was ask a few questions and this is how they treat a business owner that is trying to bring them more income? I was already to place an order worth over $4000 with this company since the test products have already been presold out. The images the owner Pat is referring to were not take off of his site, they were taken off of http://Google.com since they are not the only company selling these kinds of products. Now after been treated like this I will NEVER buy anything from this company again. They are disrespectful and should be ashamed to treat people like me that are just trying to buy a product and put money if there pocket.

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R
R
Rexographer
Reston, US
Jun 04, 2013 2:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

It's a dang shame I didn't read this before I made my order. This guy, Pat, the owner, is an idiot. I had an order hung up in the mail and he would do nothing for me. Actually blamed me because I got free shipping and I used the free shipping coupon I had received from them after my first order.

Not the exact same merchandise, but US Patriot is a very good company AND veteran owned. When they sent me a wrong patch, by mistake, they quickly sent the correct one AND let me keep the other. http://uspatriottactical9.reachlocal.net/

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