The complaint has been investigated and resolved to the customer’s satisfaction.
i bought a laptop manufactured by msi on 19/12/2009 from future shop.sales person told me that manufaturers warrenty does not cover everything so he sold me 2yrs warrenty.now my laptop does not srart there is nothing on the screen.i took it to the future shop but they said send it to manufacturer.i said it clearly says 2yrs warrenty on the receipt from the date of purchased 19/12/2009 till 19/12/2011.thats 2 years.but they refused to repair my laptop.they sold me 2yrs warrenty and now they are refusing to repair in warrenty period.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
1 comments
I bought a laptop from them and the screen had a big scratch on it. I asked them about it and they sent out a new one and had fedex pick up the old one