Ordered card and gift for valentines. Supposed to arrive 11 Feb. Didnt artive and no reaponse recwived from customer services despite several emails.
Needed them to re-direct to different address as itvwas so late but because they didn't contact me it was too late for that. No refund option available. No phone number to call. Utterly terrible service all round.
Desired outcome: Refund and compensation
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