FreightCenter review: service ( 1 comment)

June 17th booked a shipment to be picked up in Wilmont, SD on Wednesday 6/22, Trucking company showed up on 6/24 thursday. Freightcenter, then tells me (when I call them on thursday because my customer is pissed) that the carrier only pickes up in that area on Tues and Thursday. Would have been nice if they had tolded me that on 6/17 when I booked the shipment. They say nothing, just took my credit card number. Two weeks later I finally get my shipment after their 2 day estimate. If they had actually look up the truck line it's a 4 day transit from the point of pick-up to where I am. I contacted the truck line directly and got the correct infomation. I reported them to BBB. They gave the stand respose of it got there and I could have paid for gurantee service. They don't even know when the truck line they are using is going to show up and when the actual transit times are. Next time I will just pay double and go directly to the truck line at least they know what they are doing.