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KinderCare Education

3044 Weber Dr., Aurora, IL, 60502, US
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1 complaint
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Working hours
Mon
6:15 am - 6:15 pm
Tue
6:15 am - 6:15 pm
Wed
6:15 am - 6:15 pm
Thu
6:15 am - 6:15 pm
Fri
6:15 am - 6:15 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
A
10:07 pm EST

KinderCare Education - unprofessionalism

The Fox Valley KinderCare in Aurora ran by Ms. Ashley is very unprofessional. I have a child that attends this daycare and I am aware of the rules and regulations and know that they are not being followed. Finding which classroom your child is in at the end of the day can be a challenge as they could be in a different classroom each day. When asked why my child is in a different room the teachers say because the daytime teacher has to leave so we have to shuffle around. My issue with that is that Ms. Zaria is hardly ever in a classroom. It doesn't matter if I'm dropping off my child or picking up, Ms. Zaria is not in a classroom. She is not the director or assistant director so how can she constantly be out of the classroom? Shouldn't she be in a room, wouldn't that help with not having to shuffle children around? The learning and safety of my child and others is compromised to keep her out of the classroom and remaining up front. Just about every time I come to pick up my child, I'll see two or three women up front in Ms. Ashley's office or around her office, laughing, playing music and just looking like it's a party. Yet, there isn't enough teachers available so that my child can remain in the same classroom. There is another teacher named Ms. Jovana who also seems to be out of the classroom a lot. She is often up front in Ms. Ashley's office. My child says that Ms. Jovana is very rude to the kids. I asked another parent about this and she said that favoritism has been a big issue with Ms. Ashley and that many teachers have complained about it, but so far nothing has been done. I spoke to a former teacher that was forced to relocate to another center and the teacher said that numerous things are unprofessional at this center and that one of the reasons there's so many incident reports is because there are too many children being placed in the classroom. This wouldn't happen if these women who are up front all the time were actually in the classroom. She also said that the treatment she received from Ms. Ashley was very unprofessional and made it very uncomfortable. She said that Ms. Ashley has a friendship with Ms. Zaria, Ms. Jovanna, and other parents that clearly show favoritism. There is one child that is in a wheel chair that is constantly up front in the office with Ms. Ashley. His mother "works" there and yet he's able to be up in the front. Why do I see this child up front in the office everyday? This unprofessionalism has been an issue before as I know a few of my friends have pulled their children due to it and the blatant attitude Ms. Ashley shows. This is something that needs to be addressed. It's no wonder that enrollment seems to always be dropping there.

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