CB Advertising and Digital Marketing Forzieri Return of an order

Forzieri review: Return of an order

julie mcgrugan of US

Sep 27, 2023 9:09 pm EDT

Verified customer

Featured review

I wanted to return a bag that actually was a gift but arrived too late. Rang Forzieri and they emailed me a return slip which I got printed off and another sheet which I was to put in a clear bag and stick on parcel. I then wen to Royal Mail as instructed paid£11.15 told the teller it was going to Italy that was on 11th September it finally ended up at Greenford mailing Centre Hayes in Middlesex I assume to be transported on to Italy but nobody seems to know where the £182 bag is and if it’s not found I will have to pay Klarna as Forzieri said it’s up to me to locate the parcel not themThey obviously have given me a wrong address and are now passing the buck I rang Royal Mail as Forzieri said it was under to me to ring not them and Royal Mail kind of explained it to me that they had done their bit and now it was going to Italy hopefully but he wasn’t sure as the only tracking number I have is to Hayes in England. Klarna are doing their best to help locate the package if not I will have to pay Klarna £182 for something I returned

Desired outcome: To retrieve the parcel get it to its destination and not have to pay for a £182 bag I returned. I have to mention that Forizeri have been so unhelpful and basically want me to locate the package which I am unable to do so

Forzieri - Terrible scam, please don't buy from Forzieri!

Resolved

Replied

Forzieri - return not credited 4

Resolved

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Resolved

Forzieri - Worst Customer Service Ever, 200 Euros Out Of Pocket, No Resolution In Site! 1

Forzieri - Conned billing 1

Resolved

Forzieri - Absolutely scam

Forzieri - return services

Resolved

Forzieri - Sent bag for repair 7 months ago! 'Customer Service' rude and will not answer phone calls or emails.

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Forzieri - ordered something 10 days ago, haven't heard anything and can’t get in touch

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Forzieri Contacts

Forzieri phone numbers

+1 (855) 930-0808
+1 (855) 930-0808

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United States

+44 808 164 1008
+44 808 164 1008

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33%
Confidence score

United Kingdom

+1 (819) 809-0101
+1 (819) 809-0101

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Canada

+61 255 079 020
+61 255 079 020

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100%
Confidence score

Australia

+33 097 755 0500
+33 097 755 0500

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France

+49 305 683 8048
+49 305 683 8048

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Germany

+39 055 062 0243
+39 055 062 0243

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Italy

+345 18 880 064
+345 18 880 064

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Spain

+7 055 062 0243
+7 055 062 0243

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Russia

+86 055 0620 243
+86 055 0620 243

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China

+81 055 725 1077
+81 055 725 1077

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Japan

+39 055 7251075
+39 055 7251075

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More phone numbers

Forzieri emails

info@forzieri.com

100%
Confidence score: 100%

Support

helpdesk@forzieri.com

97%
Confidence score: 97%

support

Forzieri address

Via della Vigna Nuova, 85r, Florence, 50123, Italy

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Jul 26, 2024