Menu
Write a review
File a complaint
Food City

Food City review: unfair treatment/ manager lied on report of accident

L
Author of the review
4:20 pm UTC

August 18th 2015 ;10:00am

I have just been treated very unfairly by this supermarket. while doing our weekly grocery shopping, I slipped and fell in their produce department. As witness was the produce clerk, who was putting out lettuce. he assisted me and asked me were I had hit myself, since I fell against his cart. A Lady named Sophie helped me and stood by me till my husband came to see what had happened. My husband asked for the manager, and the clerk told us he did not know were he was. meanwhile cleaning up the water spill and putting up cones, he said "so no one else would fall" Finally manager took our report all the while taking pictures of the wrong spot, I corrected him and informed him of the clean up and cones that had been put up after. My husband asked him to call first response and we were told we were better off going to urgent care. we had another witness that told the manager another lady with a child had just slipped a few min. before me, but the manager did not get her name or the other Lady's name. because he lied by omition, my medical claim was denied..Shame on you Food City..And Shame on You Daniel/Manager for lying
Claim # [protected]

0 comments
Add a comment

More Food City reviews & complaints

Food City - employee complaint 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food City - drugged out employees 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food City - rude cashier 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food City - harassment 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food City - inappropriate grasping of cutomers wallet 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food City - gas attendent 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Food City reviews and complaints
  1. Food City Contacts

  2. Food City phone numbers
    Click up if you have successfully reached Food City by calling +1 (800) 826-8451 phone number 0 0 users reported that they have successfully reached Food City by calling +1 (800) 826-8451 phone number Click down if you have unsuccessfully reached Food City by calling +1 (800) 826-8451 phone number 0 0 users reported that they have UNsuccessfully reached Food City by calling +1 (800) 826-8451 phone number
    Click up if you have successfully reached Food City by calling +1 (276) 623-5100 phone number 0 0 users reported that they have successfully reached Food City by calling +1 (276) 623-5100 phone number Click down if you have unsuccessfully reached Food City by calling +1 (276) 623-5100 phone number 0 0 users reported that they have UNsuccessfully reached Food City by calling +1 (276) 623-5100 phone number
    Customer Service
  3. Food City emails
  4. Food City address
    396 Towne Center Dr., Abingdon, Virginia, 24210, United States
  5. Food City social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2026
  7. View all Food City contacts
Food City Category
Food City is ranked 15 among 43 companies in the Food and Grocery Retailers category

Most discussed Food City complaints

employee complaint
1
(opinions to this review)