The complaint has been investigated and
resolved to the customer's satisfactionResolved Focus On Nature Tours Inc. — Total Rip off and scam!
resolved to the customer's satisfaction
In September I paid Mr. Hall over $5600 for a trip to Argentina and Chile that was to start 10 November. After he got the money, I didn’t hear from him further until 5 days before the trip was to begin. He was unresponsive to e-mail and phone calls. He finally called and said that he had been in the hospital with pneumonia and his wife’s father had died, etc., but that he wanted to leave on the trip a week later. Again, he was unresponsive until I threatened to call the police. This was around the first of December. He assured me that he would return my money, “hopefully before Christmas.” Of course, I haven’t heard from him yet.