FlySafair / Safair Operationsmy flight

I Jan 07, 2019
This review was posted by
a verified customer
Verified customer
Review updated:

Good day.

I booked a flight on 3 Desember 2018 frm Port Elizabeth to OR Tambo (FA237) for 8:40. I booked a seat and pay extra to sit at the window. All of the seats wherr mest up. Someone else took my seat. Why did I pay then for a pre-booked seat. When I complained nothing was done. Im really dissapointed in the way things wherebl handled. For the firts time using FlySafair it was really disappointing.

Responses

  • Complainant20091 Jan 09, 2019
    This comment was posted by
    a verified customer
    Verified customer

    To the author.
    Your explanations are unclear for evaluation of the damage:
    - no name of passenger
    - no e-ticket/ boarding pass attached
    - no addressee of the complaint
    You need to hire the lawyer in order to bring the civil sute against unidentified air carrier or unidentified travel agent to the local court.

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