SUBMIT A COMPLAINT

Floryday / clothing

United States

I ordered a grey v neck top. 1173182 Instead I received a black, xxxlg top 1173185.
I have tried numerous times to no avail to get any response from the company called Floraday.
Order # [protected].
Pictures taken. The v neck is a snapshot fro the website. The second shirt is the extreme large top that I did not order.
My hope is this company will make things right.

Floryday
Floryday

  • Updated by Jennifer B Carter, Jul 11, 2019

    It is my hope that this company will make things right.

  • Updated by Jennifer B Carter, Jul 11, 2019

    Wrong top sent ! I hope the company will send me the correct top !

  • Updated by Jennifer B Carter, Jul 11, 2019

    I will post updates when and if I hear back from them.

  • Updated by Jennifer B Carter, Jul 11, 2019

    Many times I attempted to contact this company. There was a medical emergency with my husband and he was admitted into the hospital and he caught for his life.
    Recently I found this website and It is my hope that this company wydo the right thing by us.

  • FloryDay Customer Care's Response, Jul 12, 2019

    Thank you for your sharing.

    We are sorry for what happened, we sent the top solution to your email, would you please check and give us a reply?

    Or you may also send us emails to our [protected]@floryday.com with the title "" complaintsboard + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

    Thank you for your time.

    Best regards,
    Floryday

Je
Jul 11, 2019

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