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Florida Department of Revenue
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Florida Department of Revenue
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165 complaints
17 resolved 148 unresolved
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S
8:59 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

The child suppoprt/DOR in Florida is stealing alot of money from people. They do this via "Intercepts". They claim they are intercepting for a debt, but then they don't apply the intercept to the debt. Its all a Scam! When you ask them about it they tell you we returned that intercept to the US treasury. IF you call the Treasury they claim thats not the...

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S
4:29 pm EDT

Florida Department of Revenue - Freezing Business Account

The Florida Department of Revenue has levied and frozen out business account but has not been able to explain clearly why. This happened a few days before receiving a letter form the Dept of an "intent" to levy. No notice whatsoever. Our accountant has provided records showing these allegation is false. When we can get in touch with someone they are rude and unable to explain why this is happening. Now our credit union has sent a notice of $100 processing charge and we have automatic payments and deposits that don't process. Is the state held accountable for their actions?

Desired outcome: Unfreeze our account so we can conduct business as usual. We are law-abiding, tax paying and will gladly show proof of currency to these allegations. Also we want the state to pay for the penalties we have been subjected to by the bank.

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5:05 pm EDT
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Jason Miller submitted the following inquiry through the Child Support website: Open Child Support Case: No Case#: [protected] Role on case: I am the parent who owes child support Consent:Yes Email: [protected]@aol.com Phone: [protected] Question: Other Subject: Termination of withholding from employee check Description: I have made numerous calls numerou...

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8:31 am EDT
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I called. Children and Families today on 3/29/21 and ask them about me and my daughter's food stamps before I did this review my daughter was supposed to receive $614.00 for this month of March 2021 her regular benefit is $408.00 plus the $208.00 due to COVID-19 they only gave her the $208.00 due to COVID-19 but she hasn't received her $408 for this month...

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11:42 am EDT
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Florida Department of Revenue - Child support program

The Child Support Office has in the past caused problems for me personally with my employer, my security clearance, threatened to take my drivers license all based on false and inflated claims by my ex-spouse without proof or bothering to contacting me.

I just had a successful case outcome in Bay County Court. After which they again sent a threatening letter for insurance proof. I am a retired disabled combat veteran and my children have been on DOD Tricare insurance since they were born and will be until their 21st birthdays. I have abided by all Court stipulated requirements yet I am treated like this?

If this continues I will be forced to file for dismissal in the Bay County Court. I will also be filing for discovery against any parties involved.

Desired outcome: Child Support Office to refrain from further contact

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3:59 pm EDT
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I've been trying to get the department of revenue to contact the DEO to give them the correct withholding amount from my unemployment my obligation is only $116 and they are taking $262 I've talked to several different reps whom have just gave me the run-around

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M
11:34 am EST

Florida Department of Revenue - Child support

Ongoing issue with getting a support payments returned after overpayment. Ga sent my overpayment to fl on nov 13 after contacting fl several times without answer, fl says ga did not answer them. Deo says child support did not contact them I had to prove my case was closed to do before they stopped taking out my money. I have been battling this for months an irs offset that took months to land deo payments that take months to hit ga holding money to send bck fl now u would think they would send it to me but no., now since my case is closed as nov 19 in fl my payment is lost nowhere to be found so basically I dont even exist

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12:52 pm EST
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Florida Department of Revenue - Derrick Johnson

Taking my check twice for the same order 15.00 and 98.00 and I want a blood test to see if they are mines if i'm going to pay that type of money they taking everything soon i'm not going to have anywhere to live if someone can call me back [protected]

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2:13 pm EDT
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Florida Department of Revenue - Misinformation is being used on case file

There is wrong information on the notice of child support. The department of revenue thought I was a woman and I got a second notice of nonpayment. I didn't even get a first notice. I sent a modification notice before this second notice was sent. I never got a response. I was garnished for child support before the nonpayment started happening. I lost my job and I sent a motion to modify because of it. I was never disclosed about the garnishment or modification. Disclosure, writing false information about me in my case or no bias toward me are illegal. I have rights and they seem to be violated.

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12:43 pm EDT
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Hi, My name is Veronica Banchs mother or Shawn Crayton. I'm writing because since I've moved to Florida over 7 years now. I haven't had any help with enforcing my child support case with Lashon Crayton. He claims his taxes have been garnished multiple times. He's also been working on the books for years now. The child support office in LEE County Florida...

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W
12:07 pm EDT
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I have tried to modify my child support for a year not but I am being blocked by DOR's lawyer who has teamed up with opposing counsel in this scam. I filed a Petition to Modify, was accepted as indigent, and I filed all the proof that I lost my job. DOR even collected support from my unemployment checks at 55 %. We had a hearing on Feb. 28, 2020 wherein we...

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C
5:57 am EDT

Florida Department of Revenue - Negative impact on credit score.

I have been working for the same company for 10 years now and the department of revenue garnishes the child support out of my check every week. They report to the credit bureau's that I am late and behind on my payments. You would think that it would be impossible for me to be late or behind since the money comes out automatically every week. 2 years ago I was buying a house and couldn't because DOR was reporting that I was behind, so I called them and the lady said that if I paid a month in advance that I would be caught up and ahead and not have to worry about being behind again, so I did pay just so I can buy my house. Here we are 2 years later and they're reporting negative again that I am late 120 days 10 times and behind on my payments. Calling the D.O.R doesn't accomplish anything they give you the run around and make it out to be my fault somehow. What can I do, I need some advice how I can fix my situation.

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10:52 am EDT

Florida Department of Revenue - Child support

In 4 years I've only received $600. I'm an Interstate case with my case manager being in Ohio knows nothing about my case do to the fact they do not forward her any information whatsoever.
The person who is suppose to pay child support owes $57, 000. Now my case is on the verge of being completely dismissed because of lack of activity due to the Department of Revenues fault.

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10:44 pm EST

Florida Department of Revenue - failure to enforce

Florida is thee WORST state to have a CS case in... they do not enforce CS, they don't suspend licenses, Dead Beats are allowed to be in the Rears for over 5+ years, owe over $25K in Support, are allowed to roam freely, allowed to get Government assistance, Medicaid, food stamps, and "claim" Disabled when they are in perfectly great standing capable health. but the working responsible class have to get out and work 2 & 3 jobs to make ends meet, and be held accountable for being the responsible independent adult.

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8:55 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Child support case #[protected]. Ten years ago, my then wife filed a child support order and it was granted without a trial. She took off from Florida to Puerto Rico and disappeared 8 years ago. In 2016, I was able to get a divorce from her without her being present but the judge refused to put a child custody order in because the children do not reside in...

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D
9:20 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm writing today to inform the state that it's has failed in every way possible to serve it's constituents. I'm a father of 4 wonderful children. I'm married to the mother of 3 of them. I was granted custody of my eldest child from the state of Georgia. Now here's the issue. I have filed for child support with the state of Florida. I've been waiting since...

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L
8:10 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My complaint is that the child support has been cancelled and paid in full however they refused to stop taking the money out of the paycheck all they are doing with the money is putting it in what's called their escrow account and they will send it back to the payee whenever they feel like it. The state of Florida is nothing but a harassment against parent...

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R
2:50 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I moved to Florida a little over a year ago, I switched from Ohio to Florida child support. It has been nothing but Chaos since. They owe me about $500 if not more from last year. I have called and complained to the company multiple times since March about paying me that money. Only thing I get is this needs investigated and someone will get back with me. I...

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S
11:06 am EST

Florida Department of Revenue - customer service and enforcement

Every time I call Customer service I get hung up on. They don't call me back and the representatives don't care to really help. They tell you to call someone else and that someone else just tells you that they can't help. I'm getting incredibly frustrated. I don't have time to be waiting on the line every day. My children need support and I'm about to be on maternity leave with no pay so I will not have an income. I am the only support my daughters have! The father never helps with ANYTHING! I can't stand this!

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C
10:52 am EST

Florida Department of Revenue - child support

Hello,

Child support offices/web pages should be a service to the tax payers. When calling or attempting to chat with these services, one does not need to wait hours or have the chat session time out in 90 seconds. Notices/Intents of Actions are not sent out in a timely manner. Payment history should be availble in its entirety. A review of the system needs to be done; problems, complaints, and suggetions addressed accordingly. State laws can not be and are not above constitutional rights. The right to life, liberty, and the pusuit of happiness can not be taken away.

There are hundreds of complaints that do not have any responses to them. To the inspectors, address them. These complaints are not to be treated as people blowing off steam.

Good luck to all of us!

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