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FlixBus / FlixMobility / driver, ticket scanner, customer service

Phoenix airport, United States

I was not able to get on bus because the QR scanner was not working and the driver called to verify with name and confirmation code and the person on the other end of the phone said they couldn't not find the confirmation number in the system the bus driver then proceeded to get on the bus close the door and drive off with out saying anything and never even tried to scan QR code again.. I'm very upset customer my trip was from Phoenix to Las Vegas June 12 2019 time of departure 305 pm this was not an era on my part this was an company computer or person's and lack of communication
Very upset customer
[protected]@gmail.com
1+[protected]
I WANT MY MONEY BACK TO
Included is the confirmation number & QR code

FlixBus / FlixMobility
FlixBus / FlixMobility

Le
Jun 12, 2019

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