Flexiti Financial review: Billing adjustment

We opted for flexiti card when we were lookimg for a furniture for our house in 2022 May, I got approved for $7500 from Flexiti amd we bought furniture arpumd $5000 and started paying according to the payment plam we chose of 2 years.After 1 year they started charging us 30 per interest out of nowhere and when we called they said you guys opted forn1

Business Headquarters Location

250 University Ave, Toronto, ON M5H 3E5

(877) 259-3745

If you have any questions or concerns, please contact the BBB assigned to your complaint:

BBB Serving Central Ontario

201 - 151 Frederick St Kitchener, ON N2H 2M2

(519) 579-3080 or 1 (800) 459-8875

https://www.bbb.org/file-a-complaint/0107-1336765/form 2024-04-02, 3:42 PM Page 1 of 4

year plan only. Than we started payimg 30 per interest we never had sny copy of agreement signed wlectronically and they refused to provide us on asking.We made dew big payments revently in feb and balance was $3200 and we tolf them we have been paying a lot of interest without any reason pls do something than they agreed to refinsnce the balamce amoumt tto 8 per but in March 2024 that balance became $6200 all of a sudden .They started avoidimg our calls , on asking about transfer to supervisor they said we dont have any supervisors.That was by mistake and was glitch by system .It will take 8 weeks to sorr it out until that time keep paying interest on $6200 nothing can be done. I read about the company online they do this to everyone .They have very bad reviews. Please help me I am already on anti depressants strong dose these people are killing me by giving warmings of credit bureau false reporting. We as of now out of $5500 total payed them around $5100 in total.We bought furnitire in May whereas statements are available only from Oct 2022 to March 2024.