Firstline Benefits review: Merchandise

Most of what I needed from FirstLine Benefits was knock-off merchandise, not name brands.

My worst experience was with an inaccurate digital thermometer. FirstLine customer support did not respond to my inquiries. When I pursued it, they promised a replacement. They did not send that. When I pursued it again, they said that they would not consider a thermometer for human use "inaccurate" unless it was off by at least 15 degrees.

I am glad not to have to deal with them anymore. Based on my experience, I advise others to avoid them.