Firstline Benefits reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Firstline Benefits
Welcome to our customer reviews and complaints page for Firstline Benefits. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Firstline Benefits.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Firstline Benefits's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Firstline Benefits, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Firstline Benefits. Your feedback is an important part of our community and will help others make informed decisions.
Merchandise
Most of what I needed from FirstLine Benefits was knock-off merchandise, not name brands. My worst experience was with an inaccurate digital thermometer. FirstLine customer support did not respond to my inquiries. When I pursued it, they promised a replacement. They did not send that. When I pursued it again, they said that they would not consider a...
Read full review of Firstline BenefitsCaptive market
Firstline Benefits is a "benefit provider" contracted by my insurance company United Healthcare. While the annual dollar benefit is substantial, the funds must be used through their overpriced and limited option mail order provider who is typically out of stock on popular items even though they are wildly overpriced. The benefit should allow participants to shop whatever retailer they wish rather than be held captive.
Read full review of Firstline BenefitsLong wait to receive medical supplies.
I place my order and it takes weeks to receive the item my doctor wants me to take. I'm forced to use the full amount of $60 or I will to pay the difference. I end up buying bandaid and things I don't need. I'm very upset about items I was buying are not being carried. Items are always sold out and they don't have a substitute. I'm not able to go to a...
Read full review of Firstline Benefits and 11 commentscannot get answers
I ordered otc products as I get 50 per quarter. Ordered on Jan 8 and to date - there is nothing. trying to send them an email does not work. Chatting does not work. They are saying that it was sent and then returned because we moved. We have permanent po box. They said they were resending. Still nothing
Read full review of Firstline BenefitsGiving a Voice to Consumers
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