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First Key Homes

First Key Homes review: Everything wrong

P
Author of the review
10:32 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

First Key Homes is the worst ever company to rent from. I overlooked the first initial complaint of not having someone there the date of move in. But come to find out the the person who was to do the inspection before move in did not even do the inspection. He did the inspection when he came to unlock the door on move in day. We gave him the complaints. He did not write anything down. He said that he could remember and took pictures with his phone.

The customer services sucks. No one department is ever responsible for whatever issues who are having. They will continue to transfer you to this person or that person. They always say that it's being escalated and nothing ever gets resolved.

The suppose to be property manager Ariane Williams is not a good one. As she is never responsive to the issues. Overall, FIRST KEY HOMES just sucks. HONESTLY!

Desired outcome: Please refund my maintenance charge that FIRST KEY HOME is responsible for.

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