Through my experience with Fidelity, I totally agreed with the other investors who have similar horrific experience of the unethical and unlawful business practices of Fidelity. I do not trust Fidelity handling my investments, and have defrauded me previously. The staff is very rude, hostile, abusive and uncooperative. I have transferred most of my funds to other financial institutes for that reason except my small IRA account.
Among the horrific acts of Fidelity, the most lethal act commenced from my request to change a mailing address. A female foreign vice president of operations at Fidelity is a control freak (rude, hostile and abusive); she refused to change my mailing address and withheld my STATEMENTS as a hostage unless I provide a new physical address. She has no supporting legal authority to demand a new physical address when I have not moved. Ironically, she used a postal office box for correspondence; she refused to provide her business physical address; that is a double standard! She had so much time using the filthiest tactics to return my letters 8 different times; and then she admitted researching my name on the web to fabricate a new physical address as my address, which turned out to be an identity theft.
This barbaric female vice president of operations at Fidelity continued to harass me with her preprinted form letters faking her own words to force me sign her dotted line. I reported her nuisance to Edward C. Johnson 3rd, chairman of Fidelity who is just like one of the staff with no integrity to respond my letters. Conversely, he retaliated against me and ganged up with Fidelity Risk Management to instantly close my account without warning. He bold-typed his reason, “My account may be terminated by me or Fidelity at any time.” To close an investment IRA account “at any time” is barbaric, unlawful and unconscionable; it is retaliation. Although I have been trying to transfer my last small IRA account to another firm, but not fast enough for Fidelity to close an IRA with penalty before I did.
The malicious acts of bad faith, abuse of power, and injustice of Fidelity are absolutely barbaric, unethical, immoral and possibly illegal. Fidelity showed unconscious, uncontrollable and inhumane displaying their unlawful, horrific and hostile culture. They assembled ###s, creeps, and crooks to scam investors, to delay return investor’s money, to abuse and to take advantage of investors. I would not recommend Fidelity to anyone!
The complaint has been investigated and resolved to the customer’s satisfaction.