Fidelity Brokerage Servicesservice, compliance

F Jan 26, 2020

Unfortunately, Fidelity has gone way downhill in the way they treat clients. They do not disclose fees for fee based accounts. They keep you on hold forever. Their compliance dept. treats all clients like they are potential thieves and scammers. I am very disappointed with the company and would recommend other brokerage houses first. They locked my account as a risk, and at first, I felt badly, but learned this is a constant at Fidelity. I moved all my accounts and am very happy where I am for over a year now. I am treated as innocent instead of guilty right from the start. If you do online trading, don 't expect to ever talk to the same person as you will be switched constantly to a new person, and will often find the person you talked to first has left the company..

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