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Fever review: Web chat advice after realising my tickets were booked wrongly

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4:02 pm UTC
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Hi I booked the Jury event for Liverpool. I bought the most expensive tickets and thought I had booked them for after Xmas as this was an Xmas present for my daughter. Unfortunately when I printed them out today they stated November 20th... I was devastated - I don't have the money to rebook them, I was so upset and immediately went on your chat app where I was referred to terms and conditions. It was also suggested that I could just gift the printed tickets anyway as a gesture to my daughter so her gift would be out of date tickets? really insentitive

Desired outcome: I just want the tickets to be transferred to a day after Xmas

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