Fever review: Ticket received after the event

I bought a ticket for arte museum in Las Vegas. I bought the ticket at 6 pm. The email with my ticket was sent at 9:30 pm. The last entrance is at 9 pm. I contacted them and said there is nothing they can do. So I charged for a ticket that was essentially never issued. Their customer service only allows you to talk to an AI. If it can’t resolve they send a message supposedly to a live person. Very sketchy. Would not recommend the company to anyone.