Fever review: Can I give a zero?!

Don't ever use Fever. They are horrible horrible HORRIBLE! I purchased 4 tickets then 2 people backed out for an event that's in 1 and a half weeks away. So I got online to try and cancel 2, and instead I purchased 4 more by MISTAKE. I called and got their AI Bot Eric, no answer. Emailed over and over to tell them to please cancel, and they told me, over and over again I'm out of luck. No refunds. WTH. People make mistakes. I contacted them immediately after I made this mistake, and still they said no. I'm contacting my credit card company tomorrow and I'll get that money back. They are horrible. STAY CLEAR!