Fazolisovercharged

D
This review was posted by
a verified customer
Verified customer

Husband went to Fazoli's at 5120 US Rt. 60 East, Huntington, WV 25705 between 5:00 -6:00 pm on July 3, 2017 amount of $67.00. They didn't give my husband a receipt, he thought it may be in the bags but it wasn't. So I don't have a customer number. My complaint is, they said they overcharged our order by $6.00. He had used our debit card from BB&T bank. No one there knew how to credit it back to our debit card?? So instead of handing him the $6.00, they said we can give you dessert. He said I didn't want dessert. They said we can give you cheesecake and proceeded to give him two slices of cheesecake? My husband just took the cheesecake slices and left.(He was waiting there forever). So we ended up paying for the desserts we didn't want??? What?? Are you kidding? Anyways, I would like my $6.00 back and not a store credit either. Also,
your salads should be more than just lettuce, red onion and a 1/4 cup of cheese on it. The pastas were good though. Thank you. [removed] [removed]

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