Farm Bureau Insurance of Tennessee
reviews and complaints

At a local restaurant, I was backing out of my parking space when a man in the drive-through line put it in reverse, backed out of the drive-thru and then backed over 100 feet down the 2-way space between aisles (on the wrong wide of the road) and hit the side of my car. The officer clearly said this driver was at fault, a witness saw this, the report clearly states the car backed out of a drive-thru line, yet farm bureau wants to say i'm at fault and I can pay my deductible because I was in reverse! A drive-thru is one-way. Who backs out of a drive-thru legally! Farm bureau's claim agent refused to back down when I pointed out the traffic report says he backed out of a drive-thru and even said if someone backs down a one way street and hits someone who is backing out of a drive, then both are at fault! What world does this agent live in! Could it be both drivers are insured with farm bureau and this is a way to squeeze more money out of an innocent driver! Farm bureau does not have your back! They are wrong and they know it. They just do not care.

On April 16, 2018, two weeks before she and her two daughters were scheduled to move in, Hope Elrod's NEWLY CONSTRUCTED home burned down. She paid for the home with cash (her husband's life insurance proceeds). Five months have gone by and Farm Bureau has not approved or denied the claim. They are just continuing to investigate, but they haven't talked to anybody on our street and the house is just sitting there.

Hope and her lawyer made a web site called - http://www.myfarmbureaunightmare.com telling her story and asking for public help. Please visit the site. If you know anything about this fire, please contact her and let her know!

Hope Elrod's house burned to the ground on April 16, 2018.
Two weeks before she and her kids were set to move in.
Although the fire site is completely exposed to the elements, Farm Bureau continues to "investigate, " has neither approved nor denied Hope's claim, and has refused to pay for the cleanup.
According to the video on this web site, myfarmbureaunightmare.com, she paid for the house in cash.
Ridiculous.
www.myfarmbureaunightmare.com

My garage was broken into on October 20, 2016 while I was out of town. I have had insurance with Farm Bureau for 22 years which included 2 homes and 2 vehicles. It took me a little while to submit the property loss forms due to personal/marital problems. I submitted them in January. In the meantime, my husband of 20 years took his life on December 30, 2016 with a .357 magnum in our front yard while I was there. Farm Bureau requires me to make a statement under oath, which I had no problem doing. While being questioned, like a common criminal I might add, the attorney representing Farm Bureau continued to badger me regarding my husband's suicide which has NOTHING TO DO WITH THE ROBBERY. Now Farm Bureau refuses to renew my homeowner's policy when it came up for renewal in March. No insurance company will insure me as long as I have a claim pending. So, not only have they been dragging their feet on the claim but they put me in jeopardy of losing my home, which is all I have left. I cannot get any help from any government agency either. I suspect Farm Bureau has them all in their pocket.

I SUGGEST IF YOU ARE ANTICIPATING USING FARM BUREAU FOR YOUR INSURANCE, YOU DON'T WALK, BUT RUN THE OTHER DIRECTION! They don't care who you are or what your circumstances, they only care about two things. GREED AND MONEY which go hand in hand.

We had a storm come through here about 2 months ago, and I filed a claim 90% of my roof have been affected and partially destroyed. However, the claims adjuster as well as a manager state that only 75% of my roof will be repaired as the other side, which was clearly damage from wind at the seals were broken from the shingles, black creases in them and therefore were not covered. After the deductible of $1, 000, and the depreciation of $500 equaling a $1, 500 deductible, they are paying for 75% of my roof. They will not budge, stating that they cannot prove that this damage was caused by the past wind storm. They told me I was welcome to take my business elsewhere, as I explained to them I will see them under the good faith Clause established in the eighties by Ronald Reagan. The supervisor said that was fine, and I have the right to do what I want to do it. The claims adjuster call me back stating that they were going to send the engineer out here, which caused a fact about the amount I was asking for to repair the remainder of the roof 1, 300 to $1, 500. I stated just give that money to me and we'll be fine comma as an engineer will not prove anything other than the seals are loose. Insurance is supposed to protect you, that is all. Now they want me to go around with three sides of my house all different colors? I thought the whole name of the game with home insurance is protecting the value of your house, not devalue your property. I'm sending this to my attorney, and I will be taking this to court as well as bringing the property assessor on boared. Stay away from Tennessee Farm Bureau Insurance!

On 6/26/16 Sunday, my daughter was involved in a wreck. A witness that was behind my daughter at the stop sign stated my daughter stopped and then proceeded thru the intersection when the truck hit her and spun her car around. The driver of the truck then drove on the sidewalk running over several flower pots and then coming to a stop about a block later. The truck was traveling in a 15 mph zone. The witness said that the truck was speeding.

On 6/27/16 Monday, I reported to my insurance about the wreck. About two hours later, the claim adjuster called me and said he would be handling it.
7/5/16, Haven't heard a word from the insurance so I call them. They claim my daughter failed to stop at a stop sign and it was her fault. I asked if they had spoken to the witness and they stated they couldn't get a hold of the witness. Later that night, I got a hold of the witness and she said the insurance had not contacted her.
7/6/16 I call the insurance co and tell them I spoke to the witness and for them to call her. Never hear back from them that day
7/7/16 I called the insurance co and set up a 3 way call between me and the witness and them. Insurance co said they would contact me in a business day or two
7/12/16 I called insurance, they had just received the transcript and he was getting with his supervisor in this matter
7/13/16 They ruled it my daughters fault

I have attached two pictures. The first is the speed limit sign the other is my daughters vehicle that was struck in a 15mph zone.