FanAuthenticsorder never showed up!

W
This review was posted by
a verified customer
Verified customer
Review updated:

They said that my order will be delivered in 7-10 days but it never showed up. I made my order in early March and it is now late April so I guess they decided to keep my money. Tried to call them but no one picked up the phone, they also did not respond to my messages. Very bad company to deal with. I will not give up until I get my order or my money back, and I definitely will not order from FanAuthentics ever again!

Responses

  • Be
    Beoch May 04, 2016
    This comment was posted by
    a verified customer
    Verified customer

    This company is a scam- stole my money and never sent merchandise.

    1 Votes
  • Be
    Beoch May 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I never received my order, even though my debit card was charged! I have called HUNDREDS OF TIMES AND NO ONE ANSWERS! This company is a scam and should be investigated!

    1 Votes
  • Be
    Beoch May 05, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I have called hundreds of times and nobody ever answers. I have sent e-mails and have gotten no response! They charged my debit card and never sent the shirt I ordered! THIS COMPANY IS A SCAM AND SHOULD BE INVESTIGATED AND SHUT DOWN!

    1 Votes
  • Bo
    Bonnie Bean Panattoni Jun 13, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I wish I had read these before I ordered from them.
    I placed an order on 5-18, my credit card acct was debited on 5-19 by Vintage Threads, I received a message on 5/23 that it was 'unfulfilled.
    I've heard nothing since. WHAT DO I DO NOW!!!

    2 Votes
  • Br
    Brian Berkobien Jun 22, 2016
    This comment was posted by
    a verified customer
    Verified customer

    My complaint is similar to the others. Billed my credit card and no merchandise. Have tried to contact them and have not been able to get through to anyone. All I get for information when I track order is unable to locate. Will be contacting my credit card company.

    1 Votes
  • Ti
    Tina Willis Jul 20, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a pair of leggings on April 3, 2016 it is now July 19, 2016 and I still have not received them. My total was 34.90. When you call it goes to straight voicemail. They do not answer emails.

    DO NOT ORDER FOR THEM. THEY ARE SCAM ARTISTS!!!

    1 Votes
  • Ju
    Judith Valliquette Aug 12, 2016

    please I ordered a Ohio State shirt on July 19th 2016 and it has not, as of today, been delivered. I just want to know when I can expect it to come. order number is #9325, my name is Judy Valliquette, my email is [email protected], please let me know when my shirt will be delivered. it is an Ohio State long sleeved shirt that said I live in Tenn but I am an Ohio State girl. Please. it has already been charged to my credit card and has cleared.

    -1 Votes
  • Kr
    Kristin Williams Oct 12, 2016
    This comment was posted by
    a verified customer
    Verified customer

    I ordered a pair of leggings September 10, and they never showed up. They won't answer the phone, or return calls. Do not order from here.

    0 Votes
  • Mr
    MrsDLH Oct 23, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Stay far, far away. Like the others, they took my money with no obvious intention of mailing my item to me. I filed a dispute with my credit card company and got my money back. I then filed a complaint with the Federal Trade Commission and complained to Facebook (where I saw the advertisement for the item I bought). They don't respond to any communications and when you complain on their Facebook page, they delete your comments and block you from posting further. Horrible experience, horrible company.

    0 Votes
  • Sl
    [email protected] Oct 25, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Same thing...ordered two things...10/ 15/ 16...called my bank...they will take care of it...got my money back...BUT ITS A SCAM...OR A HILLARY ...

    0 Votes
  • Sl
    [email protected] Oct 25, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Class action suit...lets get em

    0 Votes
  • Mi
    MickyMouse0316 Oct 27, 2016
    This comment was posted by
    a verified customer
    Verified customer

    How is this place still able to operate stealing people's money...order placed 9/9/16 I still have not received any word, sent emails no response, call, have to leave message and no response...there has to be something we can do to stop them and get this website shut down!!!

    0 Votes
  • Te
    tec12345 Oct 31, 2016

    I ordered a Bears Helmet and 2 weeks later I have not received it. I called my Credit card Company and put through a dispute claim against this purchase. I tried calling the 2 numbers provided and one answers with a message to leave a message. They don't acknowledge a company name, just hello, and the other mailbox is full.

    0 Votes
  • Kb
    kb12345 Nov 04, 2016

    So far I've only been waiting one week for my item - a Steelers ugly Christmas sweater. I placed the order on October 29th; however, when I checked to see if it had been shipped, it says unfulfilled. So I called the company. No one answers, but there is a recording that does not identify the company you are calling and asks you to leave a message so I did, but I don't expect to hear back after reading the above reviews. I'll give it a week, but I'm not optimistic that I will receive my item. After a week, I will notify my credit card and file a dispute to get my money back. At that point, we should consider a class action lawsuit.

    0 Votes
  • No
    nosnhojtenaj Nov 06, 2016

    Same old story as I have been reading. It's a scam for sure. I ordered two Dallas Cowboy nightlights, for Christmas presents. Cost me $79.90. Ordered them on October 19, money was taken out on my debit card on October 24. Called many times, get the same "leave a message and they"ll get back to you" routine. I wish we could do something about these guys. Any suggestions as to how to put a stop to them before they steal anyone else's money?

    0 Votes
  • Ms
    Msgjohnson Dec 04, 2016

    I'm out $39.95 for a LED light I purchased on Nov. 18. When I tried to track my order it says "Unfulfilled". Then, I started to investigate and came across all of these similar complaints. Going to talk to my bank in the morning since this has already been debited out of my checking account. A little afraid to know someone has all of that information about my account that scams people out of money.

    0 Votes
  • Zd
    ZDSmi Dec 27, 2016

    Ordered the LED Cubs light on 11/6...didn't get shipped out until 12/19 and finally received it today. I did file a complaint with the district attorney regarding them, but didn't have a physical address. Now that I received my shipment, I have it. So if anyone else is thinking of doing the same thing, here is where they are located:

    Fan Authentics
    20836 Hall Rd, Ste 130
    Clinton Township, MI 48038

    Hope this helps!

    0 Votes
  • He
    Heatherr1013 Jan 12, 2017
    This comment was posted by
    a verified customer
    Verified customer

    How do we start a class action lawsuit and get this company shut down I'm out $30 for a pair of leggings

    0 Votes
  • Jo
    john deiss Nov 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    ordered product in Oct, 2016 still have not received... called no reply email no reply green bay packer 3d lamp Green Bay Packers "Helmet" - 3D LED Lamp/Night Light

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.