BarrelsOnline’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of customers are dissatisfied with purchases.
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Disappointed with BarrelsOnline: Paid for expedited shipping but no barrel yet
So, I was looking for a barrel and came across BarrelsOnline (barrelsonline.com). I placed an order on April 11 and paid for 2 business day shipping. But, it's already the 17th and still no barrel. I was getting worried and decided to send them an email. They replied saying that my order has already shipped. But, I didn't receive any tracking number. I wish I had read the reviews before placing my order.
It's really frustrating when you pay for expedited shipping and still don't receive your order on time. I hope they can improve their shipping process and provide better communication to their customers. It's important to keep your customers informed about their orders, especially when they are paying for faster shipping.
Overall, I'm disappointed with my experience with BarrelsOnline. I hope they can learn from their mistakes and provide better service to their customers in the future. If you're thinking about ordering from them, make sure to read the reviews first and be prepared for potential delays.
Mixed Experience with BarrelsOnline: Nice Barrels, Slow Shipping and Customer Service
BarrelsOnline is a pretty good website to buy barrels from. The barrels themselves are pretty nice and the embossing is pretty cool because it's on the barrel and not on a piece of wood glued to the barrel. However, I had some issues with my order. My first barrel took a whole month and a half to get to me, which was a pretty long time to wait. And when I finally got it, it had a leak. That was pretty disappointing. I contacted customer service and they said they would send me a replacement. But it's been two whole months now and I still haven't received it yet. That's a pretty long time to wait for a replacement. Overall, I think BarrelsOnline is a decent website to buy barrels from, but they could definitely improve their shipping and customer service.
BarrelsOnline Whisky Advent Calendar Review: Total Scam, Not Worth the Risk
So, I decided to get myself a Whisky Advent Calendar from BarrelsOnline. I paid 50 bucks for it, but when I got my package, I was pretty disappointed. The thing I got was not what I ordered, and it was definitely not what was advertised on their website. I tried to talk to the company about it, and they offered me a refund of only 6 dollars! Can you believe that? I mean, come on, that's just ridiculous. After some more back and forth, they finally offered me 13 dollars, but that's still not even close to what I paid for.
Honestly, I think this website is a total scam. I wouldn't recommend ordering anything from them. It's just not worth the risk. Save your money and go somewhere else.
Is BarrelsOnline Legit?
BarrelsOnline earns a trustworthiness rating of 43%
Double-checking is the best solution in this case.
The website belonging to BarrelsOnline has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
We conducted a search on social media and found several negative reviews related to BarrelsOnline. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Barrelsonline.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Barrelsonline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Disappointing Experience with BarrelsOnline: Faulty Spigot and Poor Customer Service
I recently bought a 5l barrel from BarrelsOnline and I gotta say, I'm not too impressed. The spigot is pretty shoddy and doesn't work properly - it leaks all over the place. I was really bummed out because I got it as a Christmas present and it was even engraved. I tried to contact them four times before I finally got a response. They told me they would send me a new spigot on the 16th, but it never arrived. I'm pretty disappointed with the whole experience, to be honest. I think I might have to look into another company to see if they can help me fix it.
Disappointing Experience with BarrelsOnline: Lack of Communication and Tracking Number
Yo, I gotta say, I ain't too happy with my experience with BarrelsOnline. I ordered a barrel a few weeks back and they hit me up with an email asking for more deets on my shipping address and email. Like, come on, they already got my email, why they gotta ask for it again? I replied to that email like 10 times and still haven't heard back from them. And to top it off, they never gave me a tracking number so I don't even know where my barrel is at.
I'm about ready to get my best friend's dad involved, he's a big shot business lawyer and he don't mess around. I mean, I just want my dang barrel, you know? Ain't nobody got time for this kind of runaround.
Overall, I ain't too impressed with BarrelsOnline. They need to step up their game and get their act together if they wanna keep customers happy.
Overview of BarrelsOnline complaint handling
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BarrelsOnline Contacts
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BarrelsOnline phone numbers+1 (210) 807-8080+1 (210) 807-8080Click up if you have successfully reached BarrelsOnline by calling +1 (210) 807-8080 phone number 0 0 users reported that they have successfully reached BarrelsOnline by calling +1 (210) 807-8080 phone number Click down if you have unsuccessfully reached BarrelsOnline by calling +1 (210) 807-8080 phone number 0 0 users reported that they have UNsuccessfully reached BarrelsOnline by calling +1 (210) 807-8080 phone number
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BarrelsOnline emailsinfo@barrelsonline.com99%Confidence score: 99%Support
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BarrelsOnline social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 05, 2025





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