FabricDirect’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of fabric shoppers are dissatisfied with their purchases.
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Warning: FabricDirect is a Scam - Don't Waste Your Time or Money!
It's been a whole dang month since I put in my order with FabricDirect and I still ain't got nothin'! I done emailed 'em and called 'em up, but ain't nobody pickin' up the phone or hittin' me back with a response. I'm startin' to think they done took my money and run off with it! This is some straight up bull, y'all. Don't waste your time or your hard-earned cash with these jokers.
Disappointing Experience with FabricDirect: Delayed Shipping and Poor Communication
I ordered from FabricDirect back in late March. It's been a while now and I'm still waiting for my order to ship. I sent them an email about a week ago to ask what's going on, but I haven't heard back from them yet. It's frustrating to not know what's happening with my order. I'm starting to regret ordering from this company. I would advise others to stay away and not order from them. It's not worth the hassle and the lack of communication is unacceptable.
FabricDirect Review: Good Quality Products, But Patience Required for Customer Service
I had some issues with FabricDirect, but after a few persistent emails, I finally got a response and even a full refund! It just goes to show that sometimes you have to be persistent to get what you want. So, if you're having trouble with FabricDirect, don't give up! Keep emailing them until you get a response. It may take some time, but it's worth it in the end. The customer service could use some improvement, but the products themselves are of good quality. Overall, I would recommend FabricDirect, just be prepared to be patient with their customer service.
Is FabricDirect Legit?
FabricDirect earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Fabricdirect.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Fabricdirect.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Fabricdirect.com you are considering visiting, which is associated with FabricDirect, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Fabricdirect.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The fabricdirect.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to FabricDirect. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of FabricDirect complaint handling
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FabricDirect Contacts
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FabricDirect phone numbers+1 (845) 679-2900+1 (845) 679-2900Click up if you have successfully reached FabricDirect by calling +1 (845) 679-2900 phone number 0 0 users reported that they have successfully reached FabricDirect by calling +1 (845) 679-2900 phone number Click down if you have unsuccessfully reached FabricDirect by calling +1 (845) 679-2900 phone number 0 0 users reported that they have UNsuccessfully reached FabricDirect by calling +1 (845) 679-2900 phone number
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FabricDirect emailshelpdesk@fabricdirect.com81%Confidence score: 81%Support
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FabricDirect social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 18, 2025
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