sellbackyourBook.com’s earns a 2.9-star rating from 6 reviews and 25 complaints, showing that the majority of customers are somewhat satisfied with selling experience.
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I ordered a ebook and then changed my mind
I ordered a ebook and then changed my mind. Only thing I know of them is they did take my money of $12.80 out of my paypal. I am not getting ANY feedback from the email I got from ComplaintsBoard.com. Are they ligit company.
The complaint has been investigated and resolved to the customer's satisfaction.
I was scammed by this company I ordered the Mary El tarot set from them and was only given the guidebook
I was scammed by this company I ordered the Mary El tarot set from them and was only given the guidebook. When the title even had (with cards) in the title. As a collage student with little money this was heartbreaking. Losing my money over a incomplete product.
I would have given them ZERO STARS if I could! SELLBACKYOURBOOK.COM is a terrible company with absolutely ZERO customer service! This company bought out my old sell back site, which had a wonderful customer service team. The customer service phone number on the site now lists the Illinois address of this awful company. I have emailed SELLBACKYOURBOOK.COM 4 times now and called and left 2 voice mails over the past week and a half. I have not received one reply yet. They received two of my book orders nearly 10 business days ago and have yet to process payment on them. I will never do business with them. Don't use this sell back site if you want to actually see payment for your books. I think it's a scam.
I was scammed by this company I ordered the Mary El tarot set from them and was only given the guidebook. When the title even had (with cards) in the title. As a collage student with little money this was heartbreaking. Losing my money over a incomplete product.
EZ Book Recycle may have the ComplaintsBoard.com symbol but they don't deserve it
EZ Book Recycle may have the ComplaintsBoard.com symbol but they don't deserve it. Charged for 3 books. One they cancelled and did refund the money. the other two books I returned. Only refunded me for one book. Tried to resolve the problem with them but they still wouldn't refund me for the third book. Paid with PAYPAL and took the problem to their Resolution Center. EZ Book never returned their emails. PAYPAL ruled in my favor. But I'm still out my money. THEY SHOULD HAVE THEIR ComplaintsBoard.com RATING REVOKED !
I have been trying to get in contact with someone for two weeks
I have been trying to get in contact with someone for two weeks. I have heard back from them once. I haven't received my check for the books I sold. They said the check shipped out on 5/21. This is the most irritating thing that has ever happened. Their website states it will be to you in 7-14 business days. It has been longer than that for me. Someone offered to send me money via PayPal, well I have yet to get it via PayPal. Also, their website states someone will be in contact with you in 1-2 business days... once again have yet to hear back from someone! All I want is the money I was told that I was getting.
The complaint has been investigated and resolved to the customer's satisfaction.
I would have given them ZERO STARS if I could!
I would have given them ZERO STARS if I could! SELLBACKYOURBOOK.COM is a terrible company with absolutely ZERO customer service! This company bought out my old sell back site, ***.net, which had a wonderful customer service team. The customer service phone number on the *** site now lists the Illinois address of this awful company. I have emailed SELLBACKYOURBOOK.COM 4 times now and called and left 2 voice mails over the past week and a half. I have not received one reply yet. They received two of my book orders nearly 10 business days ago and have yet to process payment on them. I will never do business with them. Don't use this sell back site if you want to actually see payment for your books. I think it's a scam.
I sent in 13 books and then they tried to play games and say that the books that were worth the most were not returned
I sent in 13 books and then they tried to play games and say that the books that were worth the most were not returned. On a separate occasion I sent in 9 books and was told that the ones that were worth the most were "water damaged" yet they were in like new condition when they were shipped. This company preys on people and scams them into paying as little as possible and then turns around and makes huge profit margins by reselling these books for a huge return. The are accusatory and take no responsibility for any of there actions and then blame the package companies for the damage but still refuse compensation and treat the situation as if you were involved with how it was transported. I would give zero stars if I could SELLBACKYOURBOOK.COM is a complete scam.
sellbackyourBook.com Complaints 25
SellbackyourBook.com Review: Total Rip-Off Scam, Don't Use!
Yo, so I tried sellbackyourBook.com and let me tell you, it was a total rip-off. They said they'd give me the most cash for my books, but then they hit me with some bogus excuse about damage and wouldn't even respond to my emails when I asked for proof. Like, what kind of shady business is that? I've sold to other online bookstores before and never had any problems, so I know it's not just me. I'm definitely not gonna use them again and I suggest you don't either. Don't fall for their scam, people!
Disappointing Quality: My Experience with sellbackyourBook.com
Yo, I gotta say, I ain't impressed with sellbackyourBook.com. I ordered a book from them and it came in the mail lookin' like it had been through a warzone. I mean, seriously, it was all bent outta shape and had sticky notes hangin' out of it like it was tryna be a porcupine or somethin'. And don't even get me started on the fact that it looked like it had been run over by a car. Like, what kinda company sends out books in that kinda condition?
I ain't tryna hate on sellbackyourBook.com or nothin', but this is just unacceptable. I mean, I know I'm sellin' my books back to them, but that don't mean they can treat 'em like garbage. If they wanna keep gettin' business from me, they better step up their game and start sendin' out books in better condition. Ain't nobody tryna buy a book that looks like it's been through a natural disaster.
Overall, I gotta say I'm pretty disappointed with sellbackyourBook.com. I was hopin' to make some cash off my old textbooks, but if this is the kinda quality they're sendin' out, I might have to look elsewhere. Ain't nobody got time for books that look like they've been through a blender.
SellbackyourBook.com App Review: Frustrating Errors and Inconsistent Pricing
So, I was trying to sell some of my old books and decided to give sellbackyourBook.com a try. I downloaded the app and started scanning my books, but boy was I disappointed. The app had so many frustrating errors that made the whole experience a waste of time.
First of all, the pricing of the books was inconsistent. I scanned the same book multiple times and got different prices each time. It was so frustrating because I couldn't trust the app to give me a fair price for my books.
Secondly, the app stopped accepting books after I scanned five of them. I don't know why this happened, but it was really annoying. I had more books to sell, but the app wouldn't let me.
Finally, even when I did manage to scan all my books, the appraisal values were so low that it was impossible to reach the $7.50 minimum. What a joke! I could have donated my books to the public library and felt better about it.
Overall, I would not recommend sellbackyourBook.com to anyone. The app is full of errors and the prices are not worth the hassle. Just delete the app, block their emails, and find a better way to sell your books.
Is sellbackyourBook.com Legit?
sellbackyourBook.com earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Sellbackyourbook.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sellbackyourbook.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
sellbackyourBook.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for sellbackyourBook.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up sellbackyourBook.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Sellbackyourbook.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
Sellbackyourbook.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from sellbackyourBook.com.
Disappointing Offer: Don't Waste Your Time with This Book Selling Website
?! I spent all that time entering my books and this is what I get? I could have made more money selling them at a garage sale. I was extremely disappointed with the offer and would not recommend this website to anyone. It's a waste of time and effort.
SellbackyourBook.com Review: Easy Process, Fair Prices, Confusing Registration
So, I decided to give sellbackyourBook.com a try. At first, I was a bit skeptical because the registration process was a bit confusing. The system told me that my PayPal account was not linked to my bank account, even though I knew it was. I thought that maybe the website was a scam and that they were just trying to get my personal information.
However, I decided to give it another try and I'm glad I did. I was able to sell my book for $24, which was a fair price. The process was easy and straightforward. All I had to do was enter the ISBN number of my book and the website gave me an instant quote. I then printed out a shipping label and sent the book to the company.
A few days later, I received an email confirming that the book had been received and that the payment had been sent to my PayPal account. I was a bit worried that there might be some issues with the payment, but everything went smoothly.
Overall, I would recommend sellbackyourBook.com to anyone who wants to sell their books online. The process is easy and the prices are fair. Just be aware that the registration process can be a bit confusing, but don't let that discourage you. Give it a try and see for yourself!
SellbackyourBook.com Review: Not Worth the Hassle or Time
I gotta say, I was pretty disappointed with sellbackyourBook.com. I mean, come on, you gotta wrap the books yourself for shipping? That's just ridiculous. And to top it off, they only offered me 11 cents for a hardcover James Patterson book that I bought for $4.00. What a joke.
But that's not even the worst part. You have to accumulate a minimum of $7.50 in your cart before you can even sell your books. That's like, what, 68 books at least? Ain't nobody got time for that. And I wouldn't be surprised if they take out income tax, FICA, Medicaid, and unemployment insurance too. Like, seriously?
Honestly, you're better off just donating your old books to Goodwill. You can write off $7.50 on your income tax and feel good about helping out a good cause. Plus, you don't have to deal with all the hassle of selling your books online.
Overall, I wouldn't recommend sellbackyourBook.com to anyone. It's just not worth the time or effort. Stick with Goodwill and save yourself the headache.
Peace out,
Joe Merc :)
Disappointing Experience with SellbackyourBook.com: Low Pay, Technical Issues, and Frustration
I gotta say, I was pretty disappointed with sellbackyourBook.com. I spent a good chunk of time scanning about 50 books, only to be met with the message "we are not buying this book at this time" over and over again. It was frustrating, but I kept at it and eventually found a couple that they were willing to take off my hands.
But then, when I finally had a collection of 20 books to send in, I hit a snag. I pressed "finish" and got an error message, which meant I had to log in again. And when I did, my cart was empty! So I had to scan all those books again. It was a real pain in the butt, let me tell you.
Once I finally got everything sorted out, it was easy enough to print the label and drop off the books at Fed Ex. But even after all that effort, I only got paid $8.49. I did the math and realized that I had spent almost 3 hours on the whole process. That's less than $3 per hour!
Honestly, I don't think it's worth it. I have about 300 books that I was planning to sell, but I think I'll just donate them to the Salvation Army or the library instead. I have better things to do with my time than waste it on a website that doesn't even pay a fair price for my books.
Sellbackyourbook.com Review: Mixed Experience with Delayed Processing and ISBN Issue
So, I was looking to sell some of my old books and decided to give sellbackyourbook.com a try. I typed in the ISBN number and got quotes from a few different companies that buy books. I ended up using two of them, but this site offered the most money for one of my books compared to the others. So, I decided to go with them and sent off my books.
The other site I used processed and paid for my books within a week, but sellbackyourbook.com took almost three weeks to get back to me. When they finally did, they said they couldn't pay for one of the books because the ISBN number was wrong. I was pretty disappointed about losing out on the money, especially since the other sites had the exact same book listed. But, I didn't want to go through the hassle of getting it back and trying again.
Overall, I had a mixed experience with sellbackyourbook.com. While they did offer the most money for one of my books, the delay in processing and the issue with the ISBN number left me feeling a bit frustrated. If you're looking to sell your books, it might be worth giving them a try, but just be aware that there could be some hiccups along the way.
SellbackyourBook.com Review: Sketchy Company with Poor Customer Service
So, I sold my textbook on sellbackyourBook.com and I gotta say, it was a bit of a rollercoaster ride. I followed all the instructions and used their shipping label to send it off. But then, a couple of weeks later, I got an email from them saying that the package they received was empty. I was like, "What the heck?!" I mean, I did everything right, so how could this happen?
I was pretty upset, but I didn't give up. I gave them a copy of the tracking number and the form that showed everywhere the package was shipped to before arriving at the final destination. And guess what? The package weighed the same amount it weighed when it started on its journey. So, it was pretty obvious that they messed up and somehow lost the books.
But instead of taking responsibility for it or apologizing, they just continued on a week-long email chain telling me it was my fault. I mean, come on! How could it be my fault when I followed all their instructions and even provided proof that the package was shipped and weighed correctly?
Overall, I gotta say that this company is pretty sketchy. I don't think I'll ever use them again. It's just not worth the hassle and the stress. So, if you're thinking about selling your books on sellbackyourBook.com, I'd say think twice. You might end up regretting it.
SellbackyourBook.com Review: Disappointing Experience with Low Offer and False Condition Assessment
I recently had an experience with sellbackyourBook.com that left me feeling quite disappointed. I sent them a binder for Organic Chemistry that was over 300 pages long. I made sure to take good care of it, with no dog-eared pages, no writing, and all pages intact. It was in good to excellent condition, and I wish I had taken pictures to prove it.
The original cost of the binder was $181, but when I received an offer from sellbackyourBook.com, it was for under $19. I decided to go ahead and ship it to them, hoping that they would see the value in the condition of the binder.
However, after I shipped it, I received an email from sellbackyourBook.com stating that the book was in "rough condition" according to their estimate. This was simply not true, as I had taken great care of the binder. In fact, I had another binder for biology that was thrown away because it was not in perfect condition, but the Organic Chemistry binder was.
To make matters worse, sellbackyourBook.com wanted to charge me $3.99 to return the binder to me, or they would recycle it. I strongly suspect that they sold it for a good amount of money, and I felt scammed by their actions.
Overall, I learned a valuable lesson from this experience and will not be using sellbackyourBook.com again. It is important to be cautious when dealing with companies like this, as they may not always have your best interests in mind.
These scammers sell on ebay, but do not send out the items purchased
These scammers sell on ebay, but do not send out the items purchased. They send out random low value books instead. They should be arrested and prosecuted for thousands of cases of fraud.
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a book "The Music Tree Students Book Part 1 A Plan for Musical Growth at the Piano - Book Condition: Used - Good" on 2/11, Order
I bought a book "The Music Tree Students Book Part 1 A Plan for Musical Growth at the Piano - Book Condition: Used - Good" on 2/11, Order Reference PQYXSFWOH, but what I got is not the same as what is shown on their website. I sent several emails to ask for a solution, but nobody reply me. Also, no one picks up their phone.
The complaint has been investigated and resolved to the customer’s satisfaction.
I submitted an order for 3 books, valued at $25.63
I submitted an order for 3 books, valued at $25.63. I sent in those three books, and when I received payment it was only $2.43. Upon checking my order, two random books were added that I had never heard of, valued at $0.16 and $0.14. So they kept my two highest valued books and filed them under random, worthless titles and paid me for those.
The complaint has been investigated and resolved to the customer’s satisfaction.
Transaction # *** Dec 18th 2020 Paid 72.77 from first national bank Never received books Called business several times and no response
On 07/15, I placed an online order with EZ Books Recycle **** DBA Second Sale
On 07/15, I placed an online order with EZ Books Recycle *** DBA Second Sale. I ordered 4 books under order confirmation # ***-WURRACTXJ for a total cost of $23.26. I received 2 of the books: "Blue Heaven" and "Back of Beyond" but didn't receive "Badlands" and "Paradise Valley".I have made repeated attempts to contact this company, both by email and by phone. The emails have not been answered and the phone number rings once then nothing.
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a book from this business. Appears to be lost
I received the book late. The company guarantees returns. I have attempted to contact them numerous times. They refuse to respond
I returned book. It arrived 1/19. Despite contacting seller they have not sent refund
When checking out, I was shown a used copy of To Kill a Mockingbird for $3.98, with free shipping and handling
When checking out, I was shown a used copy of To Kill a Mockingbird for $3.98, with free shipping and handling. I was then charged $199.99. The number to call for customer service automatically forwards to a voicemail which is full. The recording says something about books but does not say Second Sale books. It is mostly unintelligible except for the part which says books. $199.99 for a used copy of To Kill A Mockingbird?! The company has good reviews, and they have a logo which indicates they are accredited by The ComplaintsBoard.com.
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a book (Sophies World - spanish edition) from this company from abebooks.com where they are listed as second sale
I ordered a book (Sophies World - spanish edition) from this company from abebooks.com where they are listed as second sale. They sent me the book in english instead of spanish. I contacted them and explained thatI had ordered the book as a gift and now that they sent me the wrong book there was no more time to get the book from anyone else in time for the event. I asked that they send me the correct book with expedited shipping. The only reply was an email saying they would refund and if I still wanted the correct book I had to reorder it.
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased a paper back book, entitled "Breaking the Shame that Binds You" that was supposed to be in very good condition (per the company's
Purchased a paper back book, entitled "Breaking the Shame that Binds You" that was supposed to be in very good condition (per the company's condition criteria this book would have no tears, etc., and none for the next lower grade "good) that was delivered July 24 on time. The problem is that the book had both torn front and back covers and cover scuffing that was not from shipping. I emailed the company later July 24th reporting the problem and asking for their response. They sent an email confirming receipt of my email. However, to date (August 12th) have gotten NO response and no prorated refund or apology or explanation.
The complaint has been investigated and resolved to the customer’s satisfaction.
Re Order Number: 2186591 I shipped a box of books to this company which they confirmed they received Aug 12th 2020
Re Order Number: 2186591 I shipped a box of books to this company which they confirmed they received Aug 12th 2020. Payment for the books was $61.78. I was emailed twice and told COVID may delay their processing, which is completely understandable. I recently looked up my order number on their site and found out they have cancelled the order. No explanation given. When I emailed and asked them to ship my books (per the terms of their service) back I received no response. I have entered into a transaction with this company who "purchased" my books with the option to reject any and return them to me. They have instead kept my books and the payment I am due.
The complaint has been investigated and resolved to the customer’s satisfaction.
Sold textbooks to this company
Sold textbooks to this company. The books were sent using their prepaid label. They confirmed receipt and processing. Said payment of $206 would be sent within 7-14 business days. Waited that time and reported no payment received. Yadira in customer service emailed to verify my address whick was 100% accurate and stated that the check was mailed on 1/15. On 2/4 she said to send her my confirmed *** email and payment would be sent to me via *** which I did provide her the email address linked to my confirmed *** account and she never responded nor has any payment been deposited into my *** account. It's been an additional four days and no response to any of my follow up emails.
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a quote for 5 books that they were to purchase from me on April 8th
I received a quote for 5 books that they were to purchase from me on April 8th. I printed my shipping label that the company provided and sent the company these 5 books the next day. They received the books via fedex, and they were signed for on April 14th by the company. However, my order was never processed, and I never received funds for my books. I have tried to contact the company 4 times in regards to my payment with no response. I have emailed twice, left a message on the support tab on the website, and have called. They have possession of my property but never paid me for it. The website promises at most a turnover of 13 days from the time you get a quote which was April 8th. Highly disappointed and feel like I have been scammed.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of sellbackyourBook.com complaint handling
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sellbackyourBook.com Contacts
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sellbackyourBook.com phone numbers+1 (630) 394-5890+1 (630) 394-5890Click up if you have successfully reached sellbackyourBook.com by calling +1 (630) 394-5890 phone number 0 0 users reported that they have successfully reached sellbackyourBook.com by calling +1 (630) 394-5890 phone number Click down if you have unsuccessfully reached sellbackyourBook.com by calling +1 (630) 394-5890 phone number 0 0 users reported that they have UNsuccessfully reached sellbackyourBook.com by calling +1 (630) 394-5890 phone number+1 (630) 394-5877+1 (630) 394-5877Click up if you have successfully reached sellbackyourBook.com by calling +1 (630) 394-5877 phone number 0 0 users reported that they have successfully reached sellbackyourBook.com by calling +1 (630) 394-5877 phone number Click down if you have unsuccessfully reached sellbackyourBook.com by calling +1 (630) 394-5877 phone number 0 0 users reported that they have UNsuccessfully reached sellbackyourBook.com by calling +1 (630) 394-5877 phone number
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sellbackyourBook.com address900 Knell St, Montgomery, Illinois, 60538-1376, United States
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sellbackyourBook.com social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
Recent comments about sellbackyourBook.com company
I submitted an order for 3 books, valued at $25.63



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EZ Book Recycle may have the ComplaintsBoard.com symbol but they don't deserve it. Charged for 3 books. One they cancelled and did refund the money. the other two books I returned. Only refunded me for one book. Tried to resolve the problem with them but they still wouldn't refund me for the third book. Paid with PAYPAL and took the problem to their Resolution Center. EZ Book never returned their emails. PAYPAL ruled in my favor. But I'm still out my money. THEY SHOULD HAVE THEIR ComplaintsBoard.com RATING REVOKED !
I sent in 13 books and then they tried to play games and say that the books that were worth the most were not returned. On a separate occasion I sent in 9 books and was told that the ones that were worth the most were "water damaged" yet they were in like new condition when they were shipped. This company preys on people and scams them into paying as little as possible and then turns around and makes huge profit margins by reselling these books for a huge return. The are accusatory and take no responsibility for any of there actions and then blame the package companies for the damage but still refuse compensation and treat the situation as if you were involved with how it was transported. I would give zero stars if I could SELLBACKYOURBOOK.COM is a complete scam.